Think your insurance has you covered? Just wait till you need it most.
By Kerry Howley
April 2006
System of Dilemmas
Heart surgeon Mehmet Oz was set to go. On the operating table lay a 50-year-old man, dying from heart failure. He was anesthetized, out cold, and his chest was painted with sterile Betadine. In minutes, Dr. Oz and his team would implant a mechanical pump to keep him alive until a donor heart could be found.
All that remained was for Dr. Oz to scrub his hands. As he soaped up just outside the OR, he thought about the brief chat he'd had with the patient earlier that morning. The man, a mid-level executive with an agricultural company, was clearly terrified, knowing that he could die.
Just then someone called out. There was an urgent phone call for the surgeon. With suds dripping from his hands, Dr. Oz walked back into the OR and a nurse held the phone to his ear. It was someone from the patient's health insurance company. His policy covered heart transplants, but not the cost of the mechanical pump. At the end of the operation, someone was going to owe a small fortune -- and the insurers were insisting that it would not be them.
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Millions of other insured middle-class Americans aren't nearly so lucky. Between 2000 and 2003, seven in ten adults who were driven into debt by medical expenses had insurance at the time. In 2001, 42.5 million people in insured households paid 10% or more of the family's net income in medical expenses. They are America's underinsured, caught in a Catch-22: too well-off to qualify for government programs that support the poor, while not nearly affluent enough to pay their health bills without wrecking the family finances. And there's no rescue in sight, for the system is broken at every link along the chain -- from insurers who protect profits by raising premiums and restricting coverage; to doctors who can't keep up with the skyrocketing costs of malpractice insurance as well as the burdensome paperwork that some carriers require; to companies whose soaring medical costs force them to push more and more of the expense onto their employees.
At the end of this chain is the hard-hit consumer. Premiums for family coverage in employer-sponsored health insurance plans have increased by 73 percent since 2000. Currently, they're rising three times faster than the average paycheck and more than twice the rate of inflation. The bills keep adding up.
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