http://www.mediabistro.com/tvnewser/"We are sometimes wacky thrill seekers. But when you stand in the dark, and you hear people yelling for help and no one can get to them, it's a totally different experience."
In the immediate aftermath of Hurricane Katrina, some television reports indicated that New Orleans had dodged a bullet. Information about the levee breaches was almost non-existent. But viewers who heard correspondent Jeanne Meserve's report on CNN knew something terrible was unfolding.
"It's been horrible," Meserve told viewers of NewsNight on Aug. 29, 2005. "You can hear people yelling for help. You can hear the dogs yelping, all of them stranded, all of them hoping someone will come."
One viewer called Meserve's beeper "the riveting, heart-wrenching phone report I've ever heard on televsion news." The next day, NewsNight anchor Aaron Brown said he had received over 600 e-mails praising Meserve's report. And David Carr said she offered "a prescient look into the week that was to come."
Meserve said she received many e-mails about the report, too. "It appears to have been the first time many people have heard what was happening and understood what was happening," she says.