< MONDAY, JANUARY 08, 2007 03:02:54 AM>
BANGALORE: Outsourcing in the healthcare sector has come a long way — from low-end claims processing and medical transcription to medical analytics and clinical processing. The US healthcare industry outsources to India not only its medical billing and insurance processes, but also data analysis and software development.
Though, at present, only a small percentage of such work is being outsourced to India, medical services outsourcing from the US has seen a CAGR of 150% in the last two years. The bulk of outsourcing is from the US while some work comes also from the UK and the Middle East.
“Healthcare BPO is still not very large in India. The industry is estimated at about $300 million now. But it has immense potential and is a very attractive space to be in,” says Divya Sehgal, CEO, Apollo Health Street.
Apollo, which has been in this space for the last six years, saw a 200% growth — both organically and inorganically — in the last 12 months, says Mr Sehgal.
http://economictimes.indiatimes.com/News/News_By_Industry/Healthcare__Biotech/Healthcare/Healthcare_outsourcing_now_300m_biz_growing_at_150/articleshow/1086147.cms<snip> Medical outsourcing has four clients — provider (hospitals and physicians), payer (health insurance companies), pharmaceutical companies and healthcare IT companies. “On the payer side, which is mostly data entry, about $100-105 million worth is outsourced to India.