Posted Tuesday , March 20, 2007 at 11:07
Updated Tuesday , March 20, 2007 at 11:17
New Delhi: India as a ‘plum outsourcing destination’ is losing its brand value thanks to deteriorating quality, substandard work, and increasing costs. According to a latest survey by global management consulting firm A T Kearney—the total compensation costs for office services employees in India, China, the Philippines, and other offshore hot-spots increased as much as 40 per cent in 2006.
Labour cost advantage associated with offshoring information technology services to countries like India, China and the Philippines, is declining says the survey.
At the same time, key emerging markets continue to improve their attractiveness in terms of access to talent, industry experience, quality certifications and their regulatory of environment.
"What is most striking about the results of this year's Global Services Location Index is how the relative cost advantage of the leading offshore destinations declined almost universally, while their scores for people skills and business environment rose significantly," Paul Laudicina, managing officer and chairman of the Washington based consulting firm was quoted by PTI.
http://www.ibnlive.com/news/outsourcing-jobs-to-india-loses-charm/36458-7.html