",,,,For Security purposes, I cannot divulge my location"...

[SoCalDem]

sez.. "Karen" at ATT..

all I asked was.. So.. are you in India, Pakistan, or Bangladesh..

She sure was "touchy"..


then after spelling my name FOUR times, and spending 15 minutes trying to explain my problem,she transferred me, ... After 5 minutes of phone robot hockey, I was disconnected...:grr:

[proud patriot]

1. I do the same thing

I simply ask "What country are you in"

I have yet to get an answer :shrug:

Always end the conversation when they ask if there
is anything else they can do for me say "yes please
don't vote for bush "

[eyesroll]

2. I once asked "where are you located?" -- which I always have done,

even before overseas outsourcing, so if I need to refer to the conversation, I can say "Beth in Freeport" if need be -- and I got "ohdon'tworryI'minAmerica" really quick.

I asked again:
"Where in America are you located? I need it for my records."
"Buffalo."
"Buffalo. Hm. What state is that in again?"
No answer. Papers shuffling.
"Um. New York?"

[tkulesa]

3. I got their real names.

I call Covad all the time ordering additional DSLs. They moved the orders dept to India. I always got "Chad," "Dan," "Cindy" or somesuch. I always asked them their real name.

I insisted that business isn't based on lies, and if the first words out of their mouths were going to be lies then I was not doing business with them and the weren't getting the commission. They either told me their real names or I went to a manager, complain, and raised a stink until I got someone honest.

I now deal entirely with Sabic and Balaji. Very nice guys.

Edit: correct a crappy subject header