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The manager of the store where I spent 13 months was one of the worst.
I was several times locked in the store after I had clocked out and was not allowed to leave -- nor be paid -- because they feared other employees would sneak out without completing their work. Although I was not allowed to work while punched out, neither was I allowed to leave the premises. I finally threatened to call the police and pointed out the safety violation of having ALL exits locked.
Safety violations were routine. Lower-level employees were summarily fired -- "We have to set an example" -- for the slightest infractions, while managerial types were allowed to do as they pleased.
When accidents did occur, employees were urged not to report them. Management routinely sponsored "safety prize" contests, in which a week or month without "reported" accidents would qualify all associates for a prize drawing, usually something very desirable -- television, computer, a jeep if there were no reported injuries for a year -- but of course only one employee would "win." Just the chance for this was enough to get employees to turn on each other and pressure each other not to report even serious injuries. This lets Wal-mart off the hook for any liability.
Gender discrimination was rampant. I'd need at least one long chapter in one long book to describe just the incidents I experienced or saw first hand. Racial and ethnic discrimination was even worse; the manager admitted he had been born and raised in a small Texas town where he didn't have much socialized with African Americans or Hispanics; he had little use for them in our store.
Managers were rewarded annually for store bottom-line performance. One way to boost the bottom line was to keep the payroll as low as possible. Although we were constantly told the store needed new employees to bring us up to full staffing, we never approached much more than 75% of our full complement. This meant very short staffing on week-ends (when full-timers already had their 39.5 hours in and weren't allowed to work for fear of incurring over-time charges) for part-timers. ALL overtime was scrutinized with a fucking microscope, and some employees who managed to actually get overtime were fired as being "not team members." In other words, they cut into the manager's bonus.
One way of boosting Wal-Mart's overall profit is to report excess "loss." It works this way:
The Loss Prevention department is in charge of making sure than any non-sellable merchandise is returned to the supplier for full credit and that losses by theft are 1.) kept to an absolute minimum and 2.) accounted for to obtain "credit" on the manager's balance. Sometimes this meant that slow-moving merchandise was intentionally damaged and returned for credit rather than be sold at a loss. I saw this, and my dad, who was a department manager in another store for seven years, also saw it. Managers also improved their theft accounting by retrieving packages from the parking lot -- usually small toys or electronic -- after customers had paid for the merchandise and opened it, but then the managers reported this as "stolen." At times this could amount to several hundred dollars a day. Again, I saw this and my dad saw it. In fact, he was told to do it.
The manager of the store where I worked got into a fight with one of the security guards shortly before the store opened for business. There was a shoving match and the manager slammed the guard against the outside wall of the building. The guard called the cops, the manager was arrested. This is not hearsay -- it was reported in the local newspaper. Any other employee would have been terminated on the spot, but this manager stayed on. As far as I know, he's still there, seven years later. I haven't set foot in the place in five years.
Wal-Mart often brags about its donations to the local community in the form of charity. My daughter was a recipient of a $1000 scholarship from another store in the Phoenix area. She and I went to the store to pick up the check and thank the store, in the belief that Wal-Mart had funded this. We found out later that not a single penny came from the company; every bit of the $1000 had been raised by the employees, but Wal-Mart took credit. The same thing happened frequently at the store where I worked.
Wal-mart pushed Vlasic -- makers of pickles -- into bankruptcy by forcing them to lower their prices below survivability level. The humongous buying power of Wal-Mart makes them the 300-pound bullies -- "You sell to us at our price, or you won't sell to nobody." Few manufacturers of anything can stand up to that.
Wal-Mart is destroying union jobs in grocery stores around the country.
Wal-Mart's central purchasing office is in China, where they buy from slave-labor factories all the cheap plastic crap too many Americans are salivating to buy.
Wal-Mart has no concern for culture, history, or humanity. If you think you have to have whatever it is you have to have, think twice or even three times before you get it at Wal-Mart. Do you really need it, really really? Can you get it somewhere else for almost the same price, like Target or Costco? Can you do without something else in order to afford the higher price at a competitor?
There's more, lots more. Wal-Mart is as disgusting as factory hog farm, an unsanitary chicken processing plant, or an overflowing sewage treatment facility.
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