While I agree that it is not a bad movie, and may incite people to read up on what actually took place (rather than just swallow the Hollywood story line, happy ending and all, hook line and sinker) - my very bad feelings about the press coverage at the time were only reinforced by the movie and are quite well summarized in this Counterpunch article (the following quote is just the conclusion, I strongly recommend reading the entire article which is quite interesting):
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Moreover, those who, like most of the movie critics, have been smitten by the two films about Rwanda now showing, "Hotel Rwanda" and the documentary "Shake Hands with the Devil: The Journey of Romeo Dallaire" should read, or reread, two important books that help put it all in perspective. The first one, to help come to grips with the wild imaginings about the devil and his cold hands, is Black Skin, White Masks (1952) by the great anti-colonialist writer and psychiatrist Frantz Fanon. The following excerpt is particularly relevant: "In Europe, Evil is represented by the Black man. The hangman is black, Satan is black, people talk of darkness, and when one is dirty, he is black be it physical or to moral dirt. People would be surprised to see the very large number of expressions, if they were all recorded where the Black man is equated to sin."
The second book, "The Africa that Never Was" (1970) is the product of a comprehensive study of mainly British literature on Africa from 1560 to 1960. The authors, Hammond and Jablow, identify a set of conventions, metaphors and images that pervade the literature and cinema that together were developed during, and helped to legitimize, slavery and colonialism. Together they offer a fantasy vision of a continent and a people that never existed and never could exist. The authors show for example, that unlike for the tales about bloody wars in Europe, nobody in the literature on Africa finds, or attempts to find, social, economic, political, international or institutional reasons for the wars. Based on the literature, people just seem to like killing each other in Africa.
It is sad to see that these colonialist views pervade modern literature and film about Africa and especially Rwanda.
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Second Thoughts on the Hotel Rwanda
Boutros-Ghali: a CIA Role in the 1994 Assassination of Rwanda's President Habyarimana?
By ROBIN PHILPOT
http://www.counterpunch.com/philpot02262005.html