when corporations screw up, how come it always seems to benefit them?

[unblock]

have you ever been UNDERcharged on a bill?
have you ever had a mystery CREDIT show up on your credit card bill?
have you ever had a preferred, teaser rate accidently continued AFTER the expiration date?

how come every time a corporation makes a mistake, THEY are the ones who benefit and *I* have to call to correct THEIR mistake?

if they're actually MISTAKES, wouldn't they tend to be in MY favor about 50% of the time?

hmmmmm....

[henslee]

1. I once got a dollar sixty two sent to me every month for about five years.

It was an old phone company refund check.

[rfranklin]

2. And if you get caught, they can charge you with a felony....

and be liable for interest and penalties.