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WASHINGTON, Sept. 14 - Hours after Hurricane Katrina passed New Orleans on Aug. 29, as the scale of the catastrophe became clear, Michael D. Brown recalls, he placed frantic calls to his boss, Michael Chertoff, the secretary of homeland security, and to the office of the White House chief of staff, Andrew H. Card Jr.
Mr. Brown, then director of the Federal Emergency Management Agency, said he told the officials in Washington that the Louisiana governor, Kathleen Babineaux Blanco, and her staff were proving incapable of organizing a coherent state effort and that his field officers in the city were reporting an "out of control" situation.
"I am having a horrible time," Mr. Brown said he told Mr. Chertoff and a White House official - either Mr. Card or his deputy, Joe Hagin - in a status report that evening. "I can't get a unified command established."
much more at link
http://www.nytimes.com/2005/09/15/national/nationalspecial/15brown.html?ei=5094&en=3ed47cd05f3bdbec&hp=&ex=1126756800&partner=homepage&pagewanted=print