Why doesn't my modem work?

[shadu]

I have a used computer that came with a network card
and network software -Windows 2000.
I pulled the network card and installed a dial up modem.
The modem does not work. What?

[drb]

1. It is working, otherwise...

...you wouldn't be able to post here.

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You probably just need the right driver for the modem - that's my guess.

[shadu]

2. i am using a different machine

the drivers came with the modem.
it does not work.

[amerikat]

3. try uninstalling it using control panel. then reinstall

[shadu]

5. hello kat

i've done that. no workie

[Spider Jerusalem]

4. Okay...

1. Install modem.
2. Install drivers. (if drivers for your specific modem are not available, select generic 56K drivers, or, if it's a US Robotics/3Com modem, select Courier 56K).
3. Open "Network Options". Create new dial-up networking connection to your ISP. Under "Connect using:" select the modem. Make sure the protocol is set to TCP/IP. Go into TCP/IP settings and set the DNS and so on appropriately for your ISP. (Also, if there was an open PCI slot, removing the network card was unnecessary.)

[shadu]

6. ok, i'll try that now

[shadu]

7. it cannot find the modem

why why why o why

[amerikat]

8. In control panel does the modem show up there?

[Spider Jerusalem]

9. Go into Control Panel.

Click on "Add New Hardware". Let Windows look for the modem. If it doesn't find it, select "modem" from the list of devices. Then the manufacturer and model, if you know it (if you don't try "generic 56K").

You DID install the hardware in Windows after you physically put the modem in the PCI slot, right?

[shadu]

10. this is a new modem

windows cannot find
the drivers on the D drive
eventhough it reads the drive and the
drivers are on there

[Spider Jerusalem]

11. Okay...

move the drivers (should be *.inf files, although it may be an executable) to a folder on the desktop and point to that folder when Windows asks for the drivers during the install process.

[shadu]

13. i will try that

i just loaded the generic driver and the
computer still cannot find the modem

[Spider Jerusalem]

15. Okay...

maybe the PCI slot is bad. Try moving the modem to a different slot.

[shadu]

16. that did not work

this is quite confusing

[amerikat]

12. D drive is your cd or your main hard drive?

[shadu]

14. D drive is the CD drive

[shadu]

17. bed time - i will review this tomorrow, thank you for your help