Freepy customer I dealt with today--funny

AlienGirl

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Thu Aug-28-03 09:42 PM
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Freepy customer I dealt with today--funny

So this woman comes up to the register with two kids, aged about six, and a cartload of items. I start ringing it up, and there's a T-shirt that comes up at $5.99, and she freaks out. "Five ninety-nine?! But they're three for eleven dollars!"

"Yes, but to get that deal you have to buy three," I explain. "Want to go back and get a couple more?"

She glares at me. "Were you born in America?" she asks in this very snotty tone, as if it's the worst insult she can imagine.

I look incredulous--what a bizarre question! "Yes, I was...why?"

"Well, this is America and that kind of deal is illegal here. I just thought maybe you weren't born here, maybe you don't know the law yet."

(Okay, back up a sec...first off, wouldn't that be a state issue rather than a federal one? Second, it isn't illegal as far as I know. Third, and MOST IMPORTANTLY, I'm just a check-out girl who does not make policy for the whole giant store chain.)

I explain to her that I don't have the authority to change the deal.

"Get me the manager," she says.

Obligingly, I page the manager: "Ms. V, come to Register One..."

Freepshit says, "I hope she doesn't have white hair!"

Another bizarre question. "White hair?" I say, confused. "Why?"

"Well, the kids were climbing on the shelves and this mean old lady with white hair told them, 'Get down!' and that is no way to talk to children! She was mean, wasn't she, kids?" Freep looks down for kids to nod; kids look like they want to crawl into a hole and hide.

"The shelves are very flimsy," I explain, "and could easily collapse and your kids could get hurt."

"You know what? You're a control freak, that's what you are! I want to talk to the store manager, now." Freeplady is getting quite red in the face.

I page the store manager.

"That better not be the white-haired lady," she says.

"No, this is Mr. R."

"Oh, Mr. R? I thought you were calling the same person. You need to speak more clear-ly," she says, pointing toward her mouth and talking like I might be too dumb to understand her.

Trying to make her feel ashamed, I very sweetly tell her, "Well, I had cancer of the tongue, I'm glad to be able to speak at all."

Freep huffs a bit. "You know what? I'm leaving, I don't have to take this!" she says.

"Well, if you wait a minute Mr. R will be here. You said you want to talk to the store manager..." I'm actually hoping Mr. R *does* come; at this point it's almost amusing to watch this freeper get wound up. (I'm awful sometimes!)

"No, this is America, and I don't have to stay here!" she says, heading for the door.

"And this is private property, maybe you shouldn't come back!" I say.

"Oh, I'll come back all right! Just not while YOU'RE working!" she snits. (I think: Oooooh, and deprive me of the pleasure of your company? I'm crushed, anything but *that*!)

Later we all had a good laugh. I'm sure the lady was a Freeper, considering all her, "This is *America*!" blathering...

And how was YOUR day?

Tucker