tech help needed

[ulysses]

Ms Uly gave me a 128Mb Cruzer Mini flash drive for Christmas. It's not supposed to need a driver for Win2k, which is what I have on my desktop, but the machine keeps wanting to install a driver for it. Of course, there is none. When I cancel out of the wizard, W2K still knows that there's a removable drive there, but won't let me access it.

Any ideas? I updated the Windows last night. TIA. It works perfectly on her XP machine, btw.

[Tempest]

1. Driver here

http://www.sandisk.com/retail/drivers.asp

There's no native driver in Windows 2000, just XP.

[ulysses]

2. it's Win98 only.

I tried it last night too. It won't even install.

[Tempest]

5. Someone told me they got the driver to work on Win2k

I'll ask if he had to tweak the driver.

Looks like the drive isn't very Win2k friendly:
http://tinyurl.com/5hevu


I did a search in Google groups, and several people had to reinstall Win2k with the drive attached in order to get it to work. My guess is that your Win2k installation doesn't have the drivers needed for USB removable storage devices in your WINNT\SYSTEM directory.

Try installing it manually, using the SCSI/RAID device option, you'll need the Win2k installation CD.

[ulysses]

8. my USB zip drive works fine, though.

:shrug: I'll try installing the USB drivers again. Thanks.

[charlie]

3. Do you have admin priveleges?

If not, try logging in as administrator to see if it makes a difference.

[ulysses]

6. no dice, but thanks. n/t

[meegbear]

4. The problem may be the USB port

the blurbs on this say it uses USB 2.0. You may have USB 1.1. Try updating your USB drivers, if possible.

[Tempest]

7. Good point

Get the specs to the motherboard and see if there are updated USB drivers for the ports.

Some mobo manufacturers include embedded updates on firmware updates.

[ulysses]

9. a friend built the machine for me about three years ago.

I have no idea what the mb specs are. :(

The driver is from VIA, 1999 - probably 1.1? Where can I find an update?

[charlie]

10. I dunno, it shouldn't be a problem

USB 2.0 devices work with 1.1 ports, they just don't transfer as fast.

[buddhamama]

11. it should still work

my friend has 1.1 ports and mini flash on all his mahcines and it works fine, just slower.

[ulysses]

12. fixed it.

Needed service pack 4 for the USB 2.0 driver. Thanks, everyone! :loveya:

[Tempest]

13. Good deal

Sorry we weren't more specific and helpful.

I just assumed you had the latest service packs installed. Me bad.

[ulysses]

14. a fair assumption on your part.

It's hardly your fault that I'm lazy. :D