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Several months ago I got a solicitation to refinance a mortgage. The offer appeared to be too good to be true: "1.95% payment fixed for 5 years.'
Wow, 1.95 percent! If this holds, I can send extra each month and really build up equity.
I called and we started the process, got the papers, signed everything, even sent money to the appraiser until... a few weeks ago we got the final truth in lending and realized that the interest rate was variable. And it could change every month!
So I called the manager there and he was trying to say that the variable was cheaper as far as payment - it started even lower - but I insisted on a fixed rate. OK, he would take care of it.
Now, after I complained to the owner, the manger is telling me that the "fixed" refers to payment not to interest rate. This means that if I want to keep paying, say $750 a month for five years, I will actually lose equity.
He said that these wordings were approved by the CA Dept. of Real Estate.
Perhaps. But after telling him to scrap everything out, I added that perhaps the letter is legally right but is morally reprehensible
I think that I am still going to register a complaint with the BBB and with the CA Dept. of Real Estate.
I am really really mad. I had so many conversations with the two of them and never never was the distinction made between a "fixed interest rate" and a "fixed payment." And now he says: oh, did you really think it was a fixed interest? Yes, I replied angrily and finally hung up on him.
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