Prank Phone Call to Visa

[ChoralScholar]

I thought this was funny as hell... CS

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The security questions are driving me nuts. Whenever I call my bank or utility company, they ask increasingly invasive questions "for security purposes." I don't understand how my mother's maiden name is so damn secure, when everybody knows it by now. It wouldn't be so bad, except that I keep reading in the news about all these data companies losing millions of customer records by leaving them on the back of a truck. I doubt that the eastern European hackers who now have my mother's maiden name are going to use it "for security purposes."

So for the past few weeks, I've been having fun by asking customer representatives the same security questions they ask me, just to see how they react. Here's a call I made today to my credit card company.


VISA: ...And for security, I just need your mother's maiden name?

JOHN HARGRAVE: And Barry, for security purposes, I also need your mother's maiden name.

VISA: Uh ... my mother's maiden name, sir?

JH: Uh-huh.

VISA: OK. Uh ... please hold sir.

Continued at...
http://www.zug.com/gab/index.cgi?func=view_thread&sort=active&head=1&thread_id=56891

[ChoralScholar]

1. bump.. for the afternoon crowd EOM