http://abcnews.go.com/US/Business/story?id=1059341WASHINGTON, Aug. 22, 2005 — Officials at JP Morgan Chase have apologized and promised to improve their screening policies, after a credit card solicitation letter sent to a 54-year-old naturalized American citizen came addressed to "Palestinian Bomber."
The form letter for a Visa Platinum card arrived earlier this month at the home of Sami Habbas, a grocery store manager from Corona, Calif. The words "Palestinian Bomber" appear above his address and the salutation reads, "Dear Palestinian Bomber." The document included the signature of Carter Franke, chief marketing officer for Chase Card Services.
*snip*
In a statement, Chase vice president Kelly Presta blamed the incident on information in a list purchased from a third-party vendor. The company said it was taking steps to improve the screening procedures and offered "sincere apologies" to anyone offended by the letter.
"Although no Chase employee was involved in creating this information, we are embarrassed by this incident and regret that our automatic screening procedures did not catch this erroneous information," said Presta, executive vice president of Chase Card Services.
Well folks guess who I work for! So I know for a fact It's impossible to "accidentally" address a letter like that and "third party vendors" don't send out letters to cardmembers.