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How the hell do you contact customer service via phone for Amazon

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LynneSin Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Sep-05-06 01:42 PM
Original message
How the hell do you contact customer service via phone for Amazon
I have this class coming up in October and I was required to buy a text book for it (not a normal college text book - computer related stuff).

Anyhow, I just found out that my item isn't in stock and they estimate delivery between 9/21-10/7.

Ok, that's fine, but unacceptable. I have to read 2 chapters before attending the class which is the following week. So if it comes on 10/7, I'm pretty much screwed.

So I want to cancel the order and find another vendor - but my order says it can't be cancelled.

I really don't want to be stuck with a $150 nor do I want to deal with returning this item.

Crazy thing is - try finding a phone number for Amazon Customer support

:grr:
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MrCoffee Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Sep-05-06 01:44 PM
Response to Original message
1. they have a "call me back" feature if you're in the US/Canada
you leave your number, they call you.
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LynneSin Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Sep-05-06 01:51 PM
Response to Reply #1
4. I finally found it
and to be honest - it worked, I got through to a talking person within 5 minutes of filling out that form.
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SoyCat Donating Member (660 posts) Send PM | Profile | Ignore Tue Sep-05-06 01:48 PM
Response to Original message
2. I hope this info. is current: r/o
Amazon US Customer Service
1.800.201.7575 (Toll free, US and Canada)
1.206.346.2992 or 1.206.266.2992 (Outside US and Canada)
1.877.586.3230 (Canada only)

http://www.culturekiosque.com/nouveau/comment/amazon_customer_service_number.html
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CBGLuthier Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Sep-05-06 01:50 PM
Response to Original message
3. You should probably read this
http://clicheideas.com/amazon.htm

But here is the number

(800) 201-7575
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