Can anyone tell me why suddenly Mozilla won't work for me?

youthere

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Mon Mar-05-07 10:32 AM
Original message

Can anyone tell me why suddenly Mozilla won't work for me?

We were without power most of last week, and it worked fine before that. Now suddenly, when I click on the Firefox browser it can't seem to connect. (We have a DSL connection). I have to use Internet Explorer to get on. I tried removing the mozilla firefox program and downloading it again and reinstalling it, but that didn't work. Any ideas?

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Omphaloskepsis

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Mon Mar-05-07 10:41 AM
Response to Original message

1. I would try deleting your Firefox profile...

Edited on Mon Mar-05-07 10:46 AM by Omphaloskepsis

It doesn't get replaced when you re-install.. Note: that will delete you bookmarks, passwords, and other settings..

http://www.mozilla.org/support/firefox/profile

EDIT : I would actually move the profile to your desktop instead of deleting it. That way you might be able to re-build it and find what had become corrupt.

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youthere

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Mon Mar-05-07 12:32 PM
Response to Reply #1

2. Thanks! I'll try that.

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