After waiting 2 weeks for delivery of our new refrigerator, it's broken.

[sbj405]

Sears is happy to send someone out on Tuesday to look at it. :mad: In the meantime it drips and runs constantly, because the freezer drawer does not close all the way.

[DainBramaged]

1. It's a shame they don't just exchange appliances anymore

Or much of anything. Manufacturers should eat the defectives.


I wonder if it got drooped hard in shipping?
Any of the corners buckled on the bottom?

[bluecrush]

2. Good luck!

Is it one of those nu ones with a teevee in the door? Don't short yerself out!

[sbj405]

4. No. But it is a pretty stainless steel with French Doors

:-(

[Blue Diadem]

3. I hope they've ordered a replacement fridge for you.

Don't accept a repaired one. If they don't offer to order one, insist on it. You paid for a new fridge..you deserve one in perfect working order..not one damaged and repaired.

Good luck!

[sbj405]

5. That's my plan. They can fix this one until the new one comes in.

It was far too expensive to accept a fixed one.

[BlackVelvet04]

6. You're right....

and if they won't order you a new one return this one, get your money back and get one somewhere else.

If they repair it you only get a 90 day warranty on the repair and the part replaced.