Democratic Underground Latest Greatest Lobby Journals Search Options Help Login
Google

I just got the nuttiest "remedy" for my phone problems.....

Printer-friendly format Printer-friendly format
Printer-friendly format Email this thread to a friend
Printer-friendly format Bookmark this thread
This topic is archived.
Home » Discuss » The DU Lounge Donate to DU
 
SacredCow Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jan-22-09 11:10 AM
Original message
I just got the nuttiest "remedy" for my phone problems.....
from Verizon's customer service. I got a new phone back in July, and it's been a HUGE hassle. Up until this phone (an LG Dare), I've been very happy with Verizon's service- hardly any dropped calls and reasonable signal everywhere I need to be.

Well, this phone just stops working from time to time. That is- it's on and there's a strong signal, but if someone calls the thing just sits there and does nothing. If a voice or text is sent during this time, I'll get it hours (sometimes MANY hours) later.

The guy at Verizon said that it may be not resetting properly as I pass through areas that have no signal (on my way to and from work, for example), and that I may have to "reset" the phone every time I pass through such an area by turning it off, removing the battery for a minute, then re-inserting the battery and turning it back on.

My response of, "Is that some kind of fucking joke?" turned a couple of heads in the store. What kind of frigging solution is THAT? The phone is clearly crap, and I think they need to just own up to it! He finally put out some kind of "service ticket" on it, but I have little hope that they're going to do anything. My best option now, I think, is to drop the bastard in a bucket of water and pay the $50 deductable to get another one and hope it works.
Printer Friendly | Permalink |  | Top
lizziegrace Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jan-22-09 11:12 AM
Response to Original message
1. Oh OH!!
Let me. I've got the bucket of water thing down. :)

Before you do anything drastic, if you use the Backup Assistant, back up your contacts so you can download them to your new phone. ;)
Printer Friendly | Permalink |  | Top
 
SacredCow Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jan-22-09 11:14 AM
Response to Reply #1
2. I still have all of my contacts in my previous phone....
Also an LG- a 1st generation Chocolate, which never gave me a problem.

A sledgehammer would be more satisfying, but I'm not sure how I'd explain it. Maybe I could run it over with my car?

:)
Printer Friendly | Permalink |  | Top
 
lizziegrace Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jan-22-09 11:19 AM
Response to Reply #2
3. I think you should turn it into a poll
:)

dropping from a third story window? Dog buried it in the backyard?
Printer Friendly | Permalink |  | Top
 
SacredCow Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jan-22-09 11:34 AM
Response to Reply #3
7. Take it to a demolition derby, and tape it to someone's bumper....
of course, do they even have those things anymore? Or did they ever? I've never actually seen one that wasn't in a movie...

:shrug:
Printer Friendly | Permalink |  | Top
 
lizziegrace Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jan-22-09 01:14 PM
Response to Reply #7
9. I saw one the other day on the news
with a twist. The cars were towing ancient travel trailers. :)
Printer Friendly | Permalink |  | Top
 
Justyce Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jan-22-09 11:23 AM
Response to Original message
4. My daughter had two LGs, both pieces of crap. Her
Chocolate just quit working when it was a couple of months old. They replaced it & after a few months the second one only works on speakerphone. Her ENV has the same problem as yours -- she had to take the batteries out half a dozen times a day to get it to work. Now she's using a Motorola Razr & I have a Krzr -- never any problems at all with them. I thought the audio quality sucked on her Chocolate too, could hardly understand her. The ENV's sound was better, but her Razr is much clearer than either of them. Bottom line, I think we're done with LGs :)
Printer Friendly | Permalink |  | Top
 
lizziegrace Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jan-22-09 11:28 AM
Response to Reply #4
5. My experience has been the reverse
The Motorola phones we've had can't stand up to daily use. My daughter's second-generation Chocolate has been problem free. My LG Env has been great until I dropped it in the water. The LGs before that were tanks. Nothing could stop them.
Printer Friendly | Permalink |  | Top
 
SacredCow Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jan-22-09 11:29 AM
Response to Reply #4
6. My Chocolate was very reliable- Never had an issue....
Prior to that, I had a Motorola (pre Razr flip phone) that was also good, though it sucked down batteries like a monster.

If I don't get any resolution this time around, I'm going to tap into my innermost drama queen and make a big ol' scene in the store!
Printer Friendly | Permalink |  | Top
 
mzteris Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jan-22-09 12:19 PM
Response to Original message
8. MY phone does that, too
and I have Sprint!

It has caused some unbelievable amount of trouble, including an arrest and restraining order on someone who was insisting I wasn't "answering my phone" - and which may - even now - result in that person going to jail.

Is there someone I can sue?
Printer Friendly | Permalink |  | Top
 
AlCzervik Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jan-22-09 01:16 PM
Response to Original message
10. my daughter's last phone had the same exact problem.
she had a chocolate but it was the chinese version which was pretty cool but she'd get text messages 2 days after they were sent.
Printer Friendly | Permalink |  | Top
 
DU AdBot (1000+ posts) Click to send private message to this author Click to view 
this author's profile Click to add 
this author to your buddy list Click to add 
this author to your Ignore list Fri Dec 27th 2024, 02:06 PM
Response to Original message
Advertisements [?]
 Top

Home » Discuss » The DU Lounge Donate to DU

Powered by DCForum+ Version 1.1 Copyright 1997-2002 DCScripts.com
Software has been extensively modified by the DU administrators


Important Notices: By participating on this discussion board, visitors agree to abide by the rules outlined on our Rules page. Messages posted on the Democratic Underground Discussion Forums are the opinions of the individuals who post them, and do not necessarily represent the opinions of Democratic Underground, LLC.

Home  |  Discussion Forums  |  Journals |  Store  |  Donate

About DU  |  Contact Us  |  Privacy Policy

Got a message for Democratic Underground? Click here to send us a message.

© 2001 - 2011 Democratic Underground, LLC