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salin Donating Member (1000+ posts) Send PM | Profile | Ignore Mon Mar-22-04 07:50 PM
Original message
phone tech help needed
so I ordered call forwarding - so that I could set it to my voicemail.

The service went on today - and all I wrote down was how to turn it on (not how to set it forward - or how to turn it off.) So now, if I call my phone - the caller gets a busy signal. Have made incoming calls completely unfunctional.

So - how do I turn call forwarding off?

How do I forward calls to another number?

and How do I forward calls to my own voicemail (so calls just go into voicemail instead of ringing several times first.)

Any suggestions would be exceptionally helpful!
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salin Donating Member (1000+ posts) Send PM | Profile | Ignore Mon Mar-22-04 07:58 PM
Response to Original message
1. answered myself on how to turn it off -
73 instead of 72.

Now trying to figure out how to forward it into my voicemail.
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Gman Donating Member (1000+ posts) Send PM | Profile | Ignore Mon Mar-22-04 08:31 PM
Response to Reply #1
2. 72# on a touchtone phone
Edited on Mon Mar-22-04 08:32 PM by Gman
(the pound sign avoids a three second delay before you get another dial tone) dial the number, let it answer, hang up, 72# again, dial the number again, you hear 2 short tones and the line is forwarded.
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Sentath Donating Member (1000+ posts) Send PM | Profile | Ignore Mon Mar-22-04 09:12 PM
Response to Reply #1
3. Hi, I do some phone stuff.
And I'm confused.

You say that you have voicemail, right?

And now you have purchased Call Forwarding, right?


And you want to be able to set things so that your callers are dumped directly into voicemail without having to wait for the 'rings until voicemail' to exhaust themselves, right?


OK, if I have this right up to this point then I have a question. Is there a phone #, such that if I were to dial it I would go to your voicemail without ringtones?

If so, then your answer is simple: dial 72# and at the new dialtone dial the voicemail number.

If no, then I'm stumped and you will need to talk to your voicemail provider about letting you adjust the 'rings until voicemail'.

(rlg}

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salin Donating Member (1000+ posts) Send PM | Profile | Ignore Mon Mar-22-04 09:21 PM
Response to Reply #3
4. I am not sure...
We have voicemail - at our regular phone number (rolls over to voicemail if we are on the phone, or picks up after a number of rings.)

We are trying to be able to get the phone to go straight to our voicemail (same phone number) where we only hear a single (half?) ring before the phone goes into voicemail. (long story - but are trying to deal with what we believe is a short term problem, and one that does not require changing phone numbers - so this is our short term solution to avoid "jumping" each time the phone rings while waiting for it to go into voice mail .)

So I tried using the 72# and then setting it to our own phone number (since usually if you call our number and it is "busy" it diverts straight into voicemail). But when I tried that - as a caller (I tested it from my cell - so a different number) - the line was busy... AND the home phone rang several times.

I don't know if there is a different number (other than our home phone) that can access our voice mail.

At least I figured out how to turn it off. :shrug:
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Sentath Donating Member (1000+ posts) Send PM | Profile | Ignore Mon Mar-22-04 09:35 PM
Response to Reply #4
5. Ah, so about the voicemail...
This is a service of your phone company and not the effect of a box you have in the home.

"Call Notes" for SBC customers. Everyone has a different name for it, they all do about the same thing.

Call whoever you pay for your voicemail (during regular business hours) and see if they can adjust this or tell you how to adjust it yourself.

{rlg}

Post Script: Would you care to, privately or publicly, satisfy my curiosity as to what sort of hopefully short term situation would make you consider such a thing?
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salin Donating Member (1000+ posts) Send PM | Profile | Ignore Mon Mar-22-04 11:49 PM
Response to Reply #5
6. thanks - I will call in the a.m.
too convoluted a story to tell. Just say the homestead seems to be targeted of what is more likely a con situation than a stalking situation. The likely targeter is apt to move on shortly. Not worth changing a long-time number. But short term dealing with answering the phone (and the... is this going to be that person...) is rather unsettling. However one doesn't want to miss other calls. Being able to go straight to voicemail - one knows when phone calls come in (short single ring) - doesn't get that... wait through the ringing til it goes to voicemail period, and knows when to check messages (because of the ring). Oh - and we finally got on the caller id band-wagon as well.

I really appreciate your feedback, assistance.
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