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Has anyone had this problem when removing the worm?

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grasswire Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Aug-14-03 01:16 AM
Original message
Has anyone had this problem when removing the worm?
I'm still trying to get rid of that damn worm msblast.exe.

When I try to run the fix from symantec, it stops about half way and won't finish. The instructions say to try running in safe mode if that happens, and I tried that with the same result.

Any ideas?
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sasquatch Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Aug-14-03 01:18 AM
Response to Original message
1. Call a technician
They should help.
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TheReligiousLeft Donating Member (647 posts) Send PM | Profile | Ignore Thu Aug-14-03 01:21 AM
Response to Original message
2. Go to previous settings, then try
My mom had the same problem this morning. So she changed her settings back to an earlier version (I don't know how she did this, I have windows 98), then downloaded the patch from Microsoft onto a disk from my computer, and installed it onto her computer. It worked.
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Exultant Democracy Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Aug-14-03 01:21 AM
Response to Original message
3. leave the worm alone,
it just wants to be loved.
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ChoralScholar Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Aug-14-03 03:49 AM
Response to Original message
4. Have you tried...
deleting or renaming MSBLAST.EXE, and then reboot. The Symantec patch should work then. Also, be sure to download the security patch from Microsoft so you don't get the worm again.

http://www.microsoft.com/downloads/details.aspx?displaylang=en&familyid=d72d0867-953d-4293-90d3-b22849d07791

W. Thomas Rickman, CNE

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Kahuna Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Aug-14-03 05:17 AM
Response to Original message
5. I did. But I still have my old Windows 98 computer too..
so I download the fixes to a floppy and used the floppies on my XP computers.
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Elidor Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Aug-14-03 07:04 AM
Response to Original message
6. This sounds like that dirty phrase generator
"Grasswire realized he had quite a bit to learn about removing the worm."
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sam sarrha Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Aug-14-03 09:09 AM
Response to Original message
7. I heard that if you have XP and it is in the Restore points it can
reinfect your computer.
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thermodynamic Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Aug-14-03 09:11 AM
Response to Original message
8. Wait until Sunday to delete it!
On Saturday, every infected machine will try to connect to Microsoft's server to knock it out! (there was a zdnet article I posted yesterday, but it disappeared. :-( )
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