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A guy came over the other day to fix my satellite system. I was getting very poor signals. In the fifties on the odd transponders, and mostly seventies on the even ones, with a few in the low eighties. And the odd ones would go to zero with the slightest shower.
From what I gathered researching the topic online, I thought my LNB (that's the arm that sticks out from the dish) needed to be replaced.
But the repair guy came out, and quickly determined that the problem was a tree limb. I was skeptical, because everything that I read online led me to believe that I had a hardware problem. But we got rid of the offending limb (I did help), and my signal went up to the upper nineties on all transponders. I think I'll actually be able to watch TV when it's raining!
It didn't occur to me at the time to tip him. I don't think satellite and cable repairmen are generally tipped. (Except by drunk teenagers on Saturday nights.)
But he did an outstanding job. And was friendly and professional.
I noticed on the invoice after he left (I'm not sure why I needed the invoice really, since I didn't pay anything) that tree-trimming isn't their job. The invoice made a fairly big deal out of it.
And yet he literally climbed a tree for me. True.
I should've given him a least a five. Damn.
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