As incredible as it sounds, I think
our website has just been discriminated against by Google...
Our meager budget for advertising (or anything else, really) means that we have a hard time marketing and getting visibility. When we read about Google's 'Adwords' service, we thought it might be a great idea, and only cost as much as we could afford. When the implementation of it got too confusing (and because of how it works, got costly, too), we tried cancelling the account. We very shortly received a customer service reply saying they'd rather help us make it work than have us cancel, so we decided to give it another go. BUT....
When we submitted the site to the woman handling our account we received this reply from her:
"I am writing to let you know that the content of your website does not
comply with our advertising guidelines. I have found language on your site
that advocate against individuals, groups and promote hate or intolerance..."Specifically, she sited the following e-cards:
'Fundamentalists' (which has a hard hitting content, but DOES NOT promote hate, etc.) and incredibly
'Spender'...and even MORE incredibly
'Loyalty'. BOTH of these last two are about as innocuous as they come.
(Sorry, links not working. They can all be found
here.)
We debated whether this was, in fact, policy, or just this particular customer service person's personal agenda, but have no way of contacting a superior or confirming the voracity of her claim. (Google notoriously doesn't make it easy for anyone to contact them directly about such things).
Do you think this constitutes discrimination?? What do we do???