Syracuse, New York (WSYR-TV) - The outrage is growing from credit card customers and lawmakers who say companies that are unexpectedly raising interest rates on customers with good credit, just aren't playing fair.
Capital One is the latest to mail "rate notification change" flyers to some customers. Card holders, who pay on time and always more than minimum, are in some cases seeing their rates doubled.
We pushed lawmakers for answers as to how they're letting credit card companies get away with this.
“What Capital One has done is outrageous and should be prohibited,” says Senator Chuck Schumer.
Credit card companies can basically change your rates at any time. They're strapped for cash, so apparently, now's a good time.
“These companies have no leg to stand on -- they're hurting because of mistakes they made and now they want consumers to pay,” says Schumer.
New rules will prevent card companies from taking advantage of customers like this, but they don't go into effect until July of 2010. Why? In light of the credit crunch, the federal government gave them a little extra time to prepare -- time that's now turned into a loophole.
"We need to make sure there is a level playing field, that people understand what they're getting, they know the interest rates involved and credit card companies play fair," Congressman Dan Maffei says.
Schumer says legislation he's drafted would prohibit card companies for raising rates on existing debt. It would also require them to eliminate most of the fine print, and be more concise and upfront with the terms and conditions of your agreement.
“We expect it to move in the next three to four weeks in the Senate and the House,” Schumer says.
Schumer says if he can get the bill passed, it would go into effect within three months.
If your rate, though, has already been increased by your card company, it won’t come back down again, as the legislation wouldn't work retroactively.
But at least in the future you'd know that when you sign up for a card, this oversight would be in place.
Maffei tells us the Financial Services Committee he sits on is working on similar legislation that includes stricter rules for credit card companies.
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