This is a great exchange over outsourcing.
The full transcript is here:
http://www.cnn.com/TRANSCRIPTS/0402/25/ldt.00.htmlSnip ......
DOBBS: Let me turn to you now, Adam. In answering your question, as best and as honestly as I could, what you are -- is your reaction to that?
KOLAWA: Well, what I think is we are politicizing the issue which is really a matter of industry maturing and I think outsourcing is the part of maturing process which industry is going through. Every industry went through this process and we need to go through this process.
DOBBS: I'm sorry, who went through this process?
KOLAWA: Every other industry which is a mature industry went through a similar process of outsourcing.
DOBBS: No, sir, no, sir. No, no, if I may say just straight out.
KOLAWA: OK.
DOBBS: The fact of the matter is, that we have seen outsourcing accelerated at unprecedented level in high value jobs primarily in technology and very high value jobs. It's never happened before in history.
The second part of that statement is not to suggest, I hope, that we should just accept it as if we're some sort of indifferent idiots what is happening to working men and women in this country and allow you or any other company doing business in this country and internationally to do what you wish irrespective of its impact on our society.
KOLAWA: I really disagree with this and I respectfully disagree with this. What we think we are building the jobs and let me tell you how. What we are building, is because we are able to reduce the cost and because we are able to outsource the tasks which are really not critical for our development as the company, we are able to use that manpower which we have to create much better focus and much better products to...
DOBBS: So now you are outsourcing because it is not simply cheaper labor and not cheaper as you first stated but now because you're innovating and creating new products?
KOLAWA: No, what I am saying to you I am trying to continue the scenario in how it is really helping us. OK, and what would happen is because you free your work force from work which is really not creative the work can produce new intellectual property and it can actually build better products. Now the better products can be used to get the company produce...
DOBBS: Adam, you make it sound now as if you are outsourcing and taking American jobs away as a matter of convenience to your other employees to free them up for innovation. In point of fact, in software in this country, the 25 percent of that work is being done, by some estimates, overseas that work could be done here, as well. And I'm not sure I -- I can tell you quite, clearly I don't grasp, why you think it should be your prerogative with a U.S. based company to simply export labor? Why should we not be able, competitively, to constrain companies such as yours?
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