American companies are bankrupting America

[MellowOne]

This evening I call American Express customer service because of a billing problem, the call center is in India. Then I called my Charter Cable customer service, and there call center is in the Philippines. Americans are struggling with a U6 employment rate of almost 20%. Please tell our President to bring our jobs home!

[Sanity Claws]

1. Let's identify the other companies

Verizon uses a call center in the Phillipines
AT&T also outsources its call center -- I think India

[Why Syzygy]

5. I thought AT&T had brought theirs back? nt

[Sanity Claws]

9. Did they?

Kudos for them if they did.
I interacted with them a year ago when my cell phone had a problem. Since then, my contract has expired and I went with Verizon.
Not too much choice with cell phone companies.

[SoCalNative]

2. HP, Citibank

have call centers in India.

[CurtEastPoint]

3. Yep, just called Citi cards and I don't know where "maria" was but

it sure wasn't in the US.

[Why Syzygy]

4. Sprint is LOCAL!

And has very good customer service.

[intheflow]

6. I've rarely had good customer service with Sprint.

But everyone I talked with had an American accent, I'll give them that.

[Greyhound]

11. wrong place. n/t

[Greyhound]

12. That's good to hear. I dumped Sprint a decade ago specifically because their

customer service was abysmal and outsourced. Maybe they found a clue.

[unblock]

7. mcdonald's has even experimented with call centers

mcdonald's? what for, you ask?

why, to take your order from that drive-in menu/speaker/microphone set-up. and here you thought that it had to be someone inside the restaurant itself.

from an engineering perspective, i'm impressed that someone realized that there's a potential efficiency to be gained if you have enough restaurants to keep a call center busy.

from every other perspective, i have to say, "really? REALLY?"

[Po_d Mainiac]

8. Also saves inhaling second hand grease n/t

[econoclast]

10. Here is a CLASSIC!

Al Gore. Yes that Al Gore. Al Gore is a partner in a Silicon Vallet venture capital firm called Kleiner Perkins Caufiels and Byers (KPCB )

KPCB is a major investor in a California startup car company called Fiskers

Fiskers just got a 529 million dollar loan from the US government to build a new hybrid auto.

Car to be BUILT IN FINLAND!!!!!!!

Yes, Finland.

[Sanity Claws]

13. Wow -- that was quite a stretch. Are you sore?

He is a partner in a venture capital company (American) but doesn't control it. The venture capital company invested in an American start up company. After the investment, the American start up builds in Finland.
How can you blame Gore? He is not an officer of the start up or in any position to control what it does.

I have a feeling that you will be served with a pizza, Tombstone variety, shortly.