That may be how the families of America's Iraqi War casualties felt when they received their Letters of Condolence from Secretary of War, Donald Rumsfeld.
Instead of receiving personalized letters that were hand-signed by Rumsfeld or Bush Jr., they were instead, signed by an "auto-pen", a device used by people who send out hundreds of signed items on a daily basis. With approximately 1000 war dead in nearly two years, there have averaged about 1.5 deaths among American soldiers per day.
Nobody could find the time to personalize the letters with an ACTUAL signature...
http://www.military.com/Opinions/0,,Hackworth_112304,00.htmlI then went to about a dozen next-of-kin of American soldiers KIA in Iraq. Most agreed with the colonels' accusations and said they'd noticed and been insulted by the machine-driven signature. One father bitterly commented that he thought it was a shame that the SecDef could keep his squash schedule but not find the time to sign his dead son's letter. Several also felt compelled to tell me that the letter they received from George Bush also looked as though it was not signed personally by the president.
Dr. Ted Smith, whose son Eric was among the first 100 killed in Iraq, notes that the letter he received "from the commander in chief was signed with a thick, green marking pen. I thought it was stamped then and do even now. He had time for golf and the ranch but not enough to sign a decent signature with a pen for his beloved hero soldiers. I was going to send the letter back but did not. I am sorry I didn't."
Sue Niederer, whose son Seth was also killed in Iraq, sums it up: "My son wasn't a person to these people, he was just an entity to play their war game. But where are their children? Not one of them knows how any of us feel, and they obviously aren't interested in finding out. None of them cares. And Rumsfeld depersonalizing his signature - it's a slap in the face, don't you think?"