FIREFIGHTER SCOTT HOLOWACH
At that time, I started walking towards Engine 3. Engine 3 drove south to the south pedestrian bridge to make a U turn to come back and as I'm walking towards the Engine to find out what Lieutenant Walsh wanted us to do, I heard the sound of a jet plane. I looked up and saw it pretty close and I was like holy shit. What's going on with the with the flight patterns. All of a sudden, the wings turned and it dove right into the building and it was screwed up.
At that time Chief Ganci was behind me and he thought there was another explosion in the north tower and that's when I turned around and said Chief, listen, there is a second plane that hit the other tower. He was like no no no no, we have another explosion. I said no, Chief, I witnessed it. I watched the plane hit the other tower. He is like are you sure. I said Chief, I'm 100 hundred percent positive I watched the second plane hit the other tower.
http://graphics8.nytimes.com/packages/pdf/nyregion/20050812_WTC_GRAPHIC/9110114.PDFFIREFIGHTER STEPHEN ZASA
Upon that time I heard a plane roar. I had my window down and on my side we saw a plane flying very low come right across us and with a loud, you know, the engines revved up, and I had mentioned to him, I had no idea that it was heading towards that way, and I just said like where is this guy going, you know, he was extremely low, not realizing it was another plane heading towards the World Trade, and we saw it struck the building, we saw a big mushroom of flame, of fire coming up, and it was like disbelief, and he had gotten on the radio and notified the dispatcher another plane had struck the World Trade Center.
http://graphics8.nytimes.com/packages/pdf/nyregion/20050812_WTC_GRAPHIC/9110417.PDFFIREFIGHTER JOSEPH CASALIGGI
I left my rollup and my standpipe kit in the lobby. I went outside to the rig, changed the cylinder. While I was changing the cylinder, I was keeping an eye because the chauffeur was hooking up to the standpipe. I was keeping an eye, making sure he didn't get hit with anything.
It was at that time when I saw the second plane hit the building. I called a mayday. I told them the second plane hit the south tower of the building. I wasn't sure which floors it was, but I knew it hit the upper floors of the south tower.
http://graphics8.nytimes.com/packages/pdf/nyregion/20050812_WTC_GRAPHIC/9110430.PDFPARAMEDIC KEVIN DARNOWSKI
Right before the tolls on the Brooklyn side heading towards Manhattan at the Battery Tunnel, we were sitting in traffic and we watched United Flight 175 hit tower two, which was the south tower of the World Trade Center.
At that time everybody was just in shock. The firefighters and I were just really trying to get through the traffic when the plane hit, and we were just standing there in like awe of what was happening.
http://graphics8.nytimes.com/packages/pdf/nyregion/20050812_WTC_GRAPHIC/9110202.PDFFIREFIGHTER JOSEPH SULLIVAN
Okay. We responded from quarters. The ticket came in at 8:54. We were going on the first alarm to the staging area by the Brooklyn Battery Tunnel. En route to the staging area, we were going down Columbia Street, saw the second plane strike the building and we went from being a, quote, good job or a rough job, or we were going to earn our money today.
http://graphics8.nytimes.com/packages/pdf/nyregion/20050812_WTC_GRAPHIC/9110286.PDFEMT SEAN CUNNIFFE
We were lined up on West Street, west side, right by the pedestrian bridge, between six and one, over here somewhere. I don't remember the supervisor's name, but they had us line up, put our stretchers and equipment on it. We were just waiting for further instruction.
As we were waiting there, counting the people jumping, that's when we saw the scope of it. We counted 39 people. It was sad. That's when it stopped being exciting and reality kicked in and we were hanging out.
The second plane came in. It was the biggest noise I ever heard in my life.
Q. Did you see the plane?
A. Yeah. We saw it, we heard it, we felt the heat from it, the debris. We ducked under a truck...
http://graphics8.nytimes.com/packages/pdf/nyregion/20050812_WTC_GRAPHIC/9110164.PDFCHIEF OF THE DEPARTMENT DANIEL NIGRO (FDNY)
At some point after our arrival and after we had moved to the west side of West Street, I heard a loud roar of a jet, looked up and saw the second plane impact the south tower. At that point it was clear to me it was a terrorist attack. Earlier I didn't know what it was. I assumed it was an accident.
http://graphics8.nytimes.com/packages/pdf/nyregion/20050812_WTC_GRAPHIC/9110154.PDFBATTALION CHIEF BRIAN O'FLAHERTY (FDNY)
Just then out of the corner of my eye, I could see this plane. I just remember the dark. It was in the shadow. It looked low. I thought, "What the heck is the guy doing?" I watched it, watched him turn and crash right into the south tower. Right away I knew it was terrorism or terrorists. I didn't know what the first one was, but I knew what the second one was.
http://graphics8.nytimes.com/packages/pdf/nyregion/20050812_WTC_GRAPHIC/9110431.PDFEMS CAPTAIN MARK STONE
We got in the truck, listening to reports coming in on Citywide and we ended up taking the Battery Park Tunnel underneath to come up on the West Street side of the incident. We came up right out of the tunnel. I was looking up to see if I could do a little more initial size up. That is when I saw the second plane hit the building. I just watched it coming in.
I see that the plane hit and I'm really thinking for the safety of the members that we got operating already ...
http://graphics8.nytimes.com/packages/pdf/nyregion/20050812_WTC_GRAPHIC/9110076.PDF