through. No telling what she could have done to an airplane with that artificial hip.
By Chris Barge, Rocky Mountain News
March 31, 2006
Sally Moon had to cool off for the better part of this week before she could see straight enough to write a complaint about a security agent's treatment of her elderly mother at Denver International Airport.
At first, she couldn't settle on the right words to use. "Horrific," "mind-boggling" and "outrageous" were a few that came to mind.
Anyone could see that Bernice "Bea" Bogart, 83, was a fragile woman, Moon said. Bogart had breast cancer surgery in 1997, a total hip replacement after a fall in 1999, a major stroke in 2004 that caused dementia, and is hard of hearing.
So when Bogart, who was in a wheelchair, was required by airport security on Saturday to stand against doctor's orders and undergo a rigorous screening by a testy female screener, Moon got furious.
"I don't know if she thought my mom had a bomb in her Depends or what," Moon said.
A Transportation Security Administration spokeswoman said Thursday that a high level of professionalism and courtesy is expected from its screeners and Moon's complaint is being looked into.
But Moon doubts anyone will be held accountable.
http://www.rockymountainnews.com/drmn/local/article/0,1299,DRMN_15_4585114,00.html