http://www.army.mil/-news/2007/03/06/2125-witnesses-testify-to-battles-with-walter-reed-bureaucracy/Witnesses Testify to Battles with Walter Reed Bureaucracy
Mar 06, 2007
BY Fred W. Baker III
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Part of the problem, Vice Chief of Staff of the Army Gen. Richard A. Cody said, is that policies and rules governing many of the health care systems have not been updated for as many as 50 years and have been put to the test by the last five years of war.
"Soldiers and staff are faced with the confusing and frequently demoralizing task of sifting through too much information in too many interdependent decisions and bureaucracies," Cody testified.
Cody said top officials are reviewing the reported problems and already have identified some personnel problems that need to be fixed.
"Our counselors and case mangers are overworked, and they do not receive enough training," he said. "We do not adequately communicate necessary information, and our administrative processes are needlessly cumbersome and, quite frankly, take too long."
Cody also cited problems that are being fixed in the medical holding units where so many of the outpatient problems have been reported in recent weeks.
"Our medical holding units are not manned to the proper level, and we do not assign leaders who can ensure proper accountability, proper discipline and well-being of our wounded Soldiers, ... and our facilities are not maintained to a standard that we know is right," Cody said.
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