Edited on Sun Dec-05-04 06:02 PM by preciousdove
I have been unable to find a party affiliation for Mayor Jean Eaton of Albert Lea who was accused of switching labels and then returning the switched garmets to Marshall Fields. (you can google reports)
I worked at Daytons Rosedale in 1969 and became all too familiar with return policies there at that time. A man brought in an Anchor casserole bowl, broken and covered in chicken dung and straw with no receipt. I was new so I was learning procedures and I called customer service and was told I should find out what it sold for and return the man's money. I called a number that they gave me to look up the price of old merchandise and was told that Dayton's had NEVER carried that brand that they only had carried its competitor. I told the man that he could not have bought it there and that I could not return money without a receipt (according to guidelines in our department manual). In a few days I discovered he had gone to the store Customer Service and they had refunded an amount of money out of our department budget plus charged our department a $15 service charge on top. When I discussed it with other departments people I was told similar stories.
Supposedly recently returns were more difficult but I don't know that. So now we have this case and what I would like to know is if this is really a policy change following the sale of Marshall Fields to the May companies or if she was discovered and targeted because of her politics, because they wanted to publicize the policy shift or did someone she knew snitch on her?
I am trying to contact someone I know to see if this level of scrutiny is possible and why they thought it was being used now but I thought perhaps someone here might add to this story.
Edited for spelling.
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