Mistake refers Medicaid callers to phone sex line (OH)

[OhioChick]

Mistake refers Medicaid callers to phone sex line
10/11/2006, 4:58 a.m. ET
The Associated Press

COLUMBUS, Ohio (AP) — The Ohio Department of Job and Family Services said it has corrected an error in the voicemail system on the state's toll-free Medicaid line that referred callers to the number for a phone sex business.

The problem stemmed from a typo in the voicemail script and was corrected Tuesday, spokesman Jon Allen said. The incorrect number had been in the system since Oct. 4.

The mistake went unnoticed until Dan Phibbs of Jamestown complained that he called the phone number and was referred through the voicemail system to the number for a phone sex operator.

"I thought it's pretty poor that you're calling to find out something about your livelihood and you get that," Phibbs said. Phibbs' wife provides care for handicapped people and he was calling the information line to get a federal identifier number for her.

http://www.cleveland.com/newsflash/cleveland/index.ssf?/base/news-27/1160557745230630.xml&storylist=cleveland