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For the most part, I was speaking of the lack of support the college itself gives to adjuncts, in terms of professional development, staff space, etc. It's disgraceful how colleges take advantage of adjuncts. I don't doubt your, or any other adjunct's dedication to students and to teaching.
However, I stand by the concept that the situation is often different when the adjunct has a full time job outside of teaching, often due to no fault of the instructor. You're going to make a priority of the position that pays your mortgage and your child support, and if that means having to miss class 5 times out of 28, so be it. I admit I had a bad experience with a course in undergrad taught by a working journalist -- several times, he had to cancel class at the last minute because he was called to cover an event in another part of the state. As a result, we missed a great deal of content, including no time spent on a graphic design software app that we needed to use in our next required course. He taught the class as a favor to the dean. I've known many people locally here in DC who had similar problems with government officials, lobbyists, etc., teaching graduate courses.
In the college where I work now, this category of adjunct is unable to have any face time with students outside of class, due to lack of time and the fact that they have no office. For a variety of reasons (English as a Second Language, learning disabilities, lack of academic background), our students often need extra assistance to succeed whether it be deciphering what the professor wants in a particular assignment, information on a skill required to complete the assignment, or simply clarification on a course lecture.
I know this because these students typically come to the library reference desk with these sorts of questions because we (and the math and writing labs upstairs) are the only option for getting face-to-face help that they have (these students often have issues comprehending written instructions) and because we develop a relationship with them, seeing them every day.
Sitting at the ref desk I have explained what a summary is and how to write one; taught basic reading comprehension ideas such as determining what the author's point and picking the thesis sentence in a paragraph; tried to read the instructor's mind as to what she meant in an assignment description; explained what a bibliography is, why a research paper requires one, and how to find the necessary information in a database article or book; answered questions about grammar and punctuation; and, on a more humorous note, explained to an international student that "having good buns" in the context of the psychology of attraction had nada to do with bread-baking ability.
So, I understand where you're coming from, but don't assume that the situation is as rosy in all circumstances.
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