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Hopeless Romantic Donating Member (495 posts) Send PM | Profile | Ignore Sun Feb-21-10 02:42 PM
Original message
Civil service chief warned Gordon Brown over abusive treatment of staff
Gordon Brown's abusive behaviour and volcanic eruptions of foul temper left Downing Street staff so frightened that he received an unprecedented reprimand from the head of the civil service, an explosive new book by the Observer's Andrew Rawnsley reveals today.

Sir Gus O'Donnell, the cabinet secretary, became so alarmed by the prime minister's behaviour that he launched his own investigations when he received reports of Brown's bullying of staff. O'Donnell then gave the prime minister a stern "pep talk" and ordered him to change his behaviour. "This is no way to get things done," he told Brown.

The revelation that the prime minister's behaviour was so extreme that it triggered a warning from Whitehall's most powerful official will shock the political world and is bound to lead to claims from his opponents that he is not fit for another five years in office as a general election draws near.

Rawnsley's book also reveals that after the debacle of the cancelled election in 2007 an increasingly unpopular Brown became more and more paranoid. When briefed that November about the loss of confidential data discs, containing the personal details of more than 20 million people, he leapt across the room and grabbed Gavin Kelly, his deputy chief of staff, by the lapels of his jacket. Brown snarled into Kelly's face: "They're out to get me!"

These incidents, and others, are revealed in the vivid and extraordinary account by Rawnsley of how Brown treated employees at all levels – from top aides to duty clerks and secretaries. He paints a picture of an often lonely and desperate figure who took out his frustrations on those around him as he struggled to cope with the pressures of running the country in his early months in No 10.

According to Rawnsley, O'Donnell was so disturbed by the effect on those in Downing Street that he took it upon himself to try "to calm down frightened duty clerks, badly treated phone operators and other bruised staff by telling them, 'Don't take it personally'".

During one rage, while in his official car, Brown clenched his fist in fury after being told some unwelcome news and then thumped the back of the passenger seat with such force that a protection officer sitting in the front flinched with shock. The aide sitting next to Brown, who had just told him the information that provoked the outburst, cowered because he feared "that the prime minister was about to hit him in the face".

Rawnsley writes that "the cream upholstery of the seat-back in front of Brown was flecked with black marks. When having a meltdown the prime minister would habitually stab it with his black marker pen."

Rawnsley's book, The End of the Party, charts Labour's second and third terms in power and is based on hundreds of interviews with witnesses to the key events in the government's life, including cabinet ministers, No 10 officials and senior civil servants.

Rawnsley reveals that another victim of the prime minister's wrath was Bob Shrum, a respected American political consultant and speechwriter, who had worked for Brown for years. When Brown was accused of plagiarising phrases used by Al Gore and Bill Clinton in his 2007 conference speech, the prime minister screamed at a shaking Shrum: "How could you do this to me, Bob? How could you fucking do this to me?"

A senior adviser on foreign affairs, Stewart Wood, found himself on the end of a similarly shocking volley of verbal abuse when he attempted to brief the prime minister about a Downing Street reception for European ambassadors. "Why have I got to meet these fucking people?" he yelled at Wood. "Why are you making me meet these fucking people?" Brown then roughly shoved aside the stunned adviser.

Rawnsley also recounts how an angrily impatient Brown became so furious with a No 10 typist that he turfed her out of her seat and took over the keyboard.

However, the book does show the softer side of the prime minister, recounting how he is capable of being incredibly solicitous towards colleagues at times of family emergency and bereavement.

The book, serialised in the Observer today and next Sunday, contains the most detailed and authoritative account of Labour's decline into infighting and bitterness under Brown. It also exposes the extent of the tense, mistrustful and often acrimonious relationship between Brown and his chancellor, Alistair Darling, which at times has come close to breaking point.

After Darling had issued a warning, in an interview in 2008, that the economic crisis would be the worst for 60 years, Brown flew into a rage – believing such pessimism would be politically damaging – and told the chancellor in a furious telephone call that the financial turmoil "will be over in six months". In fact, the country was entering a recession that would last 18 months and the chancellor was later entirely vindicated.

Rawnsley tells how by the summer of 2008, when memories of his initial honeymoon as prime minister had long faded, those closest to Brown saw him gripped by dark despair. "That summer Brown descended into a terrible place, politically, psychologically and physically," he writes. A senior politician, who saw the prime minister shortly before parliament broke for the summer holidays, said: "He looked absolutely terrible. The shoulders were hunched. The flesh was literally dripping off his face. I wanted to give him a hug."

His wife Sarah told friends she was very worried about her husband. "I used to believe Gordon when he said he wasn't a workaholic," Sarah Brown told one friend over lunch. "I don't now."

Last night an official spokesman for the prime minister refuted the claims made in Rawnsley's book: "These malicious allegations are totally without foundation."

Earlier Brown had admitted he was "not perfect", but urged voters to take a "second look" at Labour in a speech designed to appeal to former supporters who might have deserted the party. He told a rally at Warwick University, in Coventry, that David Cameron's policies were the "same old Conservative economics of the 1980s", and claimed Labour was the party of change. He also revealed the party would fight the election under the slogan "a future fair for all". In his speech, Brown praised his colleagues in the cabinet, including Darling, Harriet Harman and Peter Mandelson.

A YouGov poll published today by the Sunday Times, meanwhile, reveals that the gap between Labour and the Conservatives has shrunk to just six points – the closest position in more than a year.

http://www.guardian.co.uk/politics/2010/feb/21/gordon-brown-abusive-treatment-staff
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Hopeless Romantic Donating Member (495 posts) Send PM | Profile | Ignore Sun Feb-21-10 02:46 PM
Response to Original message
1. PM staff 'called bully helpline'
Several people in Gordon Brown's office have contacted an anti-bullying charity, its boss has told the BBC.

Christine Pratt said "three or four" calls had been made to the National Bullying Helpline in recent years.

Earlier Lord Mandelson denied claims Mr Brown had been warned about his temper, saying he "doesn't bully people".

Ms Pratt said she was not saying the PM was a bully, but said some of his staff "have concerns". Downing Street has yet to respond to the claims.

It follows a separate story in the Observer alleging that the head of the civil service Sir Gus O'Donnell was so concerned he had a word with Gordon Brown about his behaviour towards staff.

A book by the newspaper's chief political commentator Andrew Rawnsley includes details of incidents where it is alleged Mr Brown grabbed staff by the lapels, shoved them aside and shouted at them.

Downing Street says the reports are "malicious allegations" that are "without foundation".

The Cabinet Office said: "It is categorically not the case that the cabinet secretary asked for an investigation of the prime minister's treatment of Number 10 staff."

But Mr Rawnsley said he had claimed only that Sir Gus had made "his own investigations" and had given the PM a verbal warning. He told the BBC his source for the story was "24 carat".

Business Secretary Lord Mandelson, one of Mr Brown's close allies, told BBC One's Andrew Marr Show the story painted a picture of man who "gets angry but chiefly with himself, who doesn't bully people".

He added that Mr Brown "does not like taking no for an answer" and there was "a degree of impatience" about him, but added: "I don't think he so much bullies people as he is very demanding of people."

But Ms Pratt, chief executive of the National Bullying Helpline, said that was sending out "the wrong message" to other chief executives or bosses who are accused of bullying: "Outright denial is just non-credible in today's age".

She told the BBC: "Over recent months we have had several inquiries from staff within Gordon Brown's office.

"Some have downloaded information; some have actually called our helpline directly and I have spoken to staff in his office."

She said "over the last three or four years" the helpline had "probably received three or four calls".
She added she would expect any employer in this situation not to "go into denial, but to look into it, to follow due process".

Outright denial could "compound the stress of those who believe they are being bullied", she said.

"We are not suggesting that Gordon Brown is a bully, what we are saying is staff in his office working directly with him have issues, and have concerns, and have contacted our helpline."

Ms Pratt said the helpline was "a non-political organisation".

Mr Brown was also supported on Sunday by cabinet colleagues Harriet Harman and Alan Johnson, who said Mr Rawnsley had a book to sell. Mr Johnson said in 17 years he had "never" heard Mr Brown raise his voice.

On Saturday the prime minister told Channel 4 News things were sometimes said "in the heat of the moment" and when he was angry he might "throw the newspapers on the floor or something like that".

But he went on: "Of course you do get angry, mostly with yourself. But I'm very strong-willed, I'm very determined.

"I think the country wants someone that will push things forward, and not allow things to be stagnant and stale, and every morning I get up with a determination to do my best for this country."

http://news.bbc.co.uk/1/hi/uk_politics/8527170.stm
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Mr Creosote Donating Member (640 posts) Send PM | Profile | Ignore Sun Feb-21-10 02:52 PM
Response to Reply #1
2. That Bullying Helpline
Two of its Patrons:
The RT.HON. Ann Widdecombe MP (Conservative) and Councillor Mary O'Connor Conservative councillor for Charville

I can't track down the political affiliations of any of its other movers and shakers.
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Hopeless Romantic Donating Member (495 posts) Send PM | Profile | Ignore Sun Feb-21-10 02:58 PM
Response to Reply #2
3. Ah, all is revealed. It's a Tory front organisation, not an anti-bullying charity at all.
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Mr Creosote Donating Member (640 posts) Send PM | Profile | Ignore Sun Feb-21-10 07:01 PM
Response to Reply #3
4. By George I think you've got it!
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ikri Donating Member (1000+ posts) Send PM | Profile | Ignore Mon Feb-22-10 01:50 PM
Response to Reply #4
6. Loads of interesting tidbits on there
It really seems like either the National Bullying Helpline are nothing more than a front group for a business with a lot of Tory connections or they're a charity that no one in their right mind will now contact in case their details are leaked to the press in order to make their company look bad.

The more I read about this, the worse it looks for the "charity" (they're now being investigated by the Charity Commission) and for Christine Pratt as her links with the Tories become more clear. She's a a Committee Chair for Conservative Swindon Council and the "charity" is neighbours with Swindon Conservatives.

If this is the first major smear of the election campaign I can see Tories hemorrhaging support.
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Mr Creosote Donating Member (640 posts) Send PM | Profile | Ignore Mon Feb-22-10 02:35 PM
Response to Reply #6
7. And here she is again
http://www.bailii.org/uk/cases/UKEAT/2003/0529_02_2210.html

ITN were going on about a "smear campaign" against her but as far as I can see all that anyone is doing is quoting from her own websites.
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muriel_volestrangler Donating Member (1000+ posts) Send PM | Profile | Ignore Mon Feb-22-10 03:37 PM
Response to Reply #7
8. Every single patron of the charity has now resigned
http://www.guardian.co.uk/politics/2010/feb/22/national-bullying-helpline-patrons-resign

Channel 4 News said there was a fifth person (pop singer, I think) who they had been claiming as a patron, but she said she had never actually confirmed she was joining them, but now she won't.

Whatever effect this has on Brown, the charity has shot itself in both feet.
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Mr Creosote Donating Member (640 posts) Send PM | Profile | Ignore Mon Feb-22-10 05:07 PM
Response to Reply #8
9. Here's a good bit
"We have received three or four calls from the prime minister's office or deputy prime minister's office over the last 18 months or so. I haven't got the details in front of me, I will need to dig them out."

There has been NO deputy prime minister since 27th June 2007. And before then, of course, it was John Prescott. Gordon Brown has never been Deputy Prime Minister. Whoops!
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muriel_volestrangler Donating Member (1000+ posts) Send PM | Profile | Ignore Mon Feb-22-10 06:12 PM
Response to Reply #9
10. Nice catch!
Yes, that does rather say she's speaking without really knowing what she's claiming.
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Mr Creosote Donating Member (640 posts) Send PM | Profile | Ignore Mon Feb-22-10 06:59 PM
Response to Reply #10
11. Catherine Maltbaek
Is the Headteacher of a Catholic primary school in Plymouth. In 2006 Ms. Pratt gave evidence against her at an Employment tribunal. Basically she described Ms. Maltbaek as a monster and called it the worst case of bullying she had ever encountered. The teacher claiming constructive dismissal received a large award. But Ms Maltbaek remains in post. The school was OFSTEDed at the start of 2007 and the end of 2009. It's fair to say that the discrepancy between what Ms. Pratt had said, and what the two inspectors say is massive.
The disciplinary hearing against Ms Maltbaek was due to re-open today (why the delay?). It would be very interesting to know what went on.
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LeftishBrit Donating Member (1000+ posts) Send PM | Profile | Ignore Sun Feb-21-10 07:39 PM
Response to Reply #1
5.  Something doesn't quite fit here
First of all, what is 'three or four' people? Is it three or is it four? Usually, people are precise about such small numbers; so it sounds as though something could be fudged here.

Also, usually people would go to a representative in the workplace, or to their union, or to a lawyer, rather than all 'three or four' to an anti-bullying charity - unless they were all acting together. Brown is known to have a temper, and he could indeed have been a bully; but it's also possible that the staff in question had a grudge, or were being used as pawns by someone who did.

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TheBigotBasher Donating Member (1000+ posts) Send PM | Profile | Ignore Mon Feb-22-10 11:47 PM
Response to Original message
12. I think the story by Rawnsley had some credibility.
There are more sources than Rawnsley who back this up, stories of thrown laser printers, computers and fax machines spring to mind.

I think Pratt wanted in on the story and as a result has done the original story, her charity, her consultancy and herself immeasurable amounts of damage.
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fedsron2us Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Feb-24-10 06:49 PM
Response to Reply #12
16. Losing ones temper and throwing objects in frustration
might not be the demeanour one would expect from a head of state (though Elizabeth I apparently was not above doing such things) but it does not necessarily constitute work place bullying. That type of abuse is invariably calculated and usually directed at one person or a small group of individuals. I do not see any evidence that Brown is engaged in that sort of activity. It looks as though he has struggled to cope with the stresses of his job which is not surprising given the financial crisis which has gripped the UK and world for the past couple of years. Venting his anger on those around him including junior staff is not particularly admirable. Nonetheless, it does not make him a monster.
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T_i_B Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Feb-23-10 02:45 AM
Response to Original message
13. Workplace bullying is a serious problem for many people
This issue is not helped however, by insincere politicians trying to smear each other. :-(
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Mr Creosote Donating Member (640 posts) Send PM | Profile | Ignore Tue Feb-23-10 08:05 AM
Response to Reply #13
14. The only insincere politician here is Cameron
whose employment of Coulson indicates that he doesn't give a tinker's cuss about bullying. No-one has smeared Ms. Pratt - everything that has been said about her has been taken from material freely available - much of it from her own websites. What is clear is that she has made one statement that is demonstrably false. That casts huge doubt on her credibility, and on all the other claims she has made, for which she has produced not one jot of evidence.
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fedsron2us Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Feb-24-10 06:29 PM
Response to Reply #13
15. Brown clearly has "anger management issues"
but true work place bullying is a lot nastier and more insidious than just having a boss who shouts a lot.

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