Imagine people throughout the nation at their local fast food restaurant. Unfortunately for some reason the touch-screen keeps losing its calibration and the mega sandwich special that was ordered ends up to be a low-fat yogurt parfait in every location, but off and on throughout the day.
How many messed-up orders in One Day do you think one restaurant could tolerate, what mistakes do you think that people ordering would tolerate before going ballistic on the restaurant people (people get very emotional when it comes to their time and money and food, especially if there are other people pissed off around them).
Compound this by intermittent problems in several of the same franchised restaurants on the same day.
The Owners of said restaurant would be frantic, giving food away left and right in order to make the customers happy, and then, in desperation, if they couldn't get the machines to "stick" where they were supposed to, they would
turn off the machines, and go to
Verbal Ordering or
Writing Down the Orders on Paper.
General Managers who knew about problems in more than one restaurant would be made to give detailed reports of what revenue was lost, how many people were affected, whether it was a "one-time" or single restaurant occurrence, or if it were more widespread. If it happened to only one menu item, or more than one. If the money wasn't recouped they may lose their bonus for the quarter.
Of course, if this only happened in the drive-through screens, only those who came back to complain would be counted and given free food.
***
Touch-screen technology is not new (over 10 years old) and is used in many, many areas, in high traffic (lots of screen time) situations -- and really, there is no logical reason for the kind of "mis-calibration" that took place on election day.
See a larger list of machine problems here.
http://www.votersunite.org/info/previousmessups.aspedited for clarity and spelling