By Kim Zetter,
http://www.wired.comNew York state is in the process of replacing its lever voting machines with new voting equipment, but the state revealed recently that it has found problems with 50 percent of the roughly 1,500 ImageCast optical-scan machines (shown in the video above) that Sequoia Voting Systems has delivered to the state so far -- machines that are slated to be used by dozens of counties in the state's September 9 primary and November 4 presidential election.
Douglas Kellner, co-chair of the New York State Board of Elections, expressed frustration with the vendor, saying it appeared that Sequoia was using the state's acceptance testing process to find problems with its machines in lieu of a sound quality-control process.
"There's no way the vendor could be adequately reviewing the machines and having so many problems," he told Threat Level. "What it tells us is that the vendor just throws this stuff over the transom and does not do any alpha- or beta-testing of their own before they apply for certification testing. Then they expect that we'll identify technical glitches and then they'll correct those glitches. But correction of those glitches is an extraordinarily time-consuming process. And its very disappointing that this equipment is not ready for prime time."
One main problem with the machines has been the printers. The ImageCast machines are special optical-scan machines that include an LCD screen, a printer and a ballot-marking device that allows disabled voters to use them. Disabled voters view the ballot on screen or hear it read to them through headphones, then make their selection using special attachments (a device with buttons or a sipping straw), after which the machine prints out a paper ballot that gets read by the optical scanner component.
The printer, Kellner noted, is a core component of the machine. But they malfunction "if you don't feed the paper exactly right or if the buttons aren't pushed just right," he said. They also have trouble handling write-in candidates. If a voter's writing exceeds a certain width, Kellner said the printer shuts down without indicating why it's shutting down.
"These are serious glitches that should have been picked up in the vendor's own quality-control process," he said.
But Sequoia isn't the only problem, according to counties who have reported receiving problematic machines from the state Board of Elections after the board was supposed to have tested and certified the machines. The Board of Elections is examining all of the new machines before sending them out to counties.
In Nassau County alone, the largest voting district outside of New York City, officials found problems with 85 percent of the 240 ImageCast machines it received so far -- problems that the county characterized in aletter as "substantial operational flaws that render them unusable or that require major repairs."
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