credit cards

[jellen]

I have a bank of america credit card. Last month I made a $75 payment and only $37 dollars came off the bill.I can't seem to find a person to talk to. Everything is a recorded message. If I make the minimum payment, it will take 14 yrs. to pay it off.I can't win.

[CountAllVotes]

1. report the card

May be fraud involved, you don't know.

The phone # is on the back of the card btw.

[ET Awful]

2. What's your actual balance? Sounds like the rest went to interest.

Most credit cards require you to pay accrued interested plus a percentage of the balance (anywhere from 1 to 5% if I recall correctly).

[jellen]

4. the balance is $1700, $16 for credit protection, and $21 for interest.

[Big Blue Marble]

6. If you paid 75,

16 would go toward your credit protection, 21 toward interest, and the remainder
to pay off the loan. 16+21+37 = 74 Would that explain where the money went?

Credit protection is usually not a good deal. It looks you are being charged an
additional one per cent per month or 12% annually for that coverage. That is
pure profit to them. And a big interest hike to you. I am guessing you are paying
a stated interest charge of 14% which calculates closer to 15% annually. Adding
the credit coverage almost doubles your rate. Most of the time, the coverage
only pays the minimum payment while you are qualified not the balance.

I do not know your circumstances, but you might want to forgo this charge and
pay your account off sooner.

Hope this helps! :hi:

[jellen]

8. How can I get hold of a real person so I can get rid of the credit protection?

Thanks for the help.

[Big Blue Marble]

10. I agree with Gin.

That is what I do when they try to keep me in endless loop of voice mail.
They do make it hard intentionally.

Press the 0. That will usually get you through. Sometime I just start pressing buttions
and that works. Let us know if you get through. Good luck.

[demosincebirth]

16. Credit protection is a rip-off. Just like extended warranties. I'd get rid of it and

pay off you balance.

[ET Awful]

12. Credit Protection is a racket.

It's worse than buying an extended warranty from Best Buy

[demosincebirth]

17. I thought Best Buy topped them all.

[DesertFlower]

3. they do everything they can to stop

you from talking a person. i've spoken to people there several times. don't ask me which button i pushed. i don't remember.

[endless october]

5. i had a car loan with them once.

won't ever do business with them again.

[w0nderer]

7. self delete

edit/ stopped working

[Gin]

9. not sure if this will help...but I hit "0" and most of the time it gets

a live body...

[LiberalFighter]

11. Try pressing the number 0 to bypass the nonhumans

[LibinMo]

13. Useful website gives numbers for live customer service

http://gethuman.com/

[demguy72340]

14. +1

[caty]

15. Go to a credit union and

get a credit card through them. You will have to open an account to do it. If you have a problem with your card after that, you can go to the credit union to straighten it out. Go to your nearest credit union and at least talk to someone there about it to see if it might be an option. We have got our credit card through a credit union several years ago and have been very happy with it and haven't had any problems.