The Wall Street Journal
TECH AND TESTOSTERONE
A Data-Storage Titan Confronts Bias Claims
Some EMC Saleswomen Fault Office Culture; Visits to Strip Clubs
By WILLIAM M. BULKELEY
September 12, 2007; Page A1
EMC Corp. has long prided itself on its hard-driving sales force. Marketing chief Frank Hauck says he hires salespeople with "the passion to knock down walls" who will fit into "a culture of doing whatever it takes." In training sessions, new sales reps walk across beds of hot coals and break boards with karate-like chops. The sales team regards itself as an elite force that has turned the maker of data-storage systems into a market leader.
But some former EMC saleswomen say the company's sales culture has a less attractive side: a macho, frat-boy atmosphere that can be intimidating and, at times, discriminatory to women. In interviews, 17 former saleswomen and men who left between 2000 and this year described what they said were locker-room antics, company-paid visits to strip clubs, demeaning sexual remarks or retaliation against women who complained about the atmosphere. Three of the women said male managers unfairly took away accounts they had developed and gave them to men. Many of their allegations, including the strip-club visits and the taking away of accounts, are also contained in at least six sexual-discrimination lawsuits filed since 2003 by women who once worked in EMC sales offices. The suits claim the women received unequal pay.
(snip)
Discrimination against women has proved intractable in some male-dominated industries such as construction, and in recent years, financial-services firms have been hit with a string of embarrassing lawsuits alleging discriminatory treatment of women. "Hostile environments for women tend to occur where they're dramatically in the minority," says Gillian Thomas, a lawyer for Legal Momentum, a New York-based women's legal rights association. Today, 13.5% of EMC's sales force is female, the company says, compared with 40% at International Business Machines Corp. and 29% at CA Inc., a big software vendor, those companies say. According to the 2000 U.S. census, about 25% of high-tech employees nationally were women.
(snip)
EMC, which notched sales of $11.2 billion last year, sells data-storage devices and software to big corporations. Founded in 1979 by two electrical engineers, it branched from selling office furniture to making printed circuit boards and eventually storage products. By the 1990s, its aggressive sales force had persuaded many corporate customers to use the company's hardware instead of more expensive devices from competitors such as IBM and Hewlett-Packard Co. Its sales force, recruited heavily from the ranks of former college athletes, developed a reputation for never taking no for an answer. Salesmen called their best customers daily, gave them small gifts and sent them expensive bottles of wine when they dined out with their wives. Sales reps were expected to spend evenings dining with clients and weekends golfing with them.
(snip)
URL for this article:
http://online.wsj.com/article/SB118955478194424452.html