State to probe power-shutoff deathVICKSBURG -- State regulators are investigating whether American Electric Power followed proper procedures last month when it shut off the power to the home of a 90-year-old Vicksburg woman who died with pneumonia after suffering exposure, frostbite and hypothermia.
The Michigan Public Service Commission typically looks into cases on a complaint basis, but the agency decided to launch its own inquiry because of the publicity generated by the death of Phyllis Willett, spokeswoman Judy Palnau said.
"The commission is aware because of various media reports," Palnau said. "They're looking to see if it was handled correctly."
State rules regulating utilities require that customers be notified -- including a face-to-face visit -- before power is shut off. Company officials have said they mailed a notice to Willett and have a record of calling her, but they refuse to say whether anyone visited her home before her power was discontinued on Dec. 13.
A social worker on Dec. 17 discovered Willett and her 63-year-old daughter, who has a mental disability, wrapped in coats and blankets on the floor of the home. Willett died four days later while her daughter survived.
Michigan News