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Karenca Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Aug-24-06 06:02 PM
Original message
4-6 weeks to get new battery.
For the Mac battery recall program.
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Ezlivin Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Aug-26-06 01:39 PM
Response to Original message
1. This is Apple's time to shine, not fail
Rats. As a Mac owner since 1985, I've ridden the waves of popularity (however brief) and fretted when the times looked bleak.

Now when it seems like Apple is ready to really shine, it starts experiencing customer service breakdowns. Damn.

So do you tether your MacBook Pro to the nearest electrical outlet?
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onehandle Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Aug-26-06 09:06 PM
Response to Reply #1
2. They ship you the new battery, plus a postage paid shipping label.
You put the old battery in the package the new one came in and use the label to send the battery back for proper disposal.

No interruption of portability.

Sony made these particular batteries and will eat the cost estimated at $258m or more.
_______________________________

Sony shares fall on battery recall

"Sony's brand image has been tainted. No doubt about it," said Mitsushige Akino, chief fund manager at Ichiyoshi Investment Management.

Apple's recall, announced on Thursday, follows an even larger one last week by No.1 PC maker Dell Inc. of 4.1 million lithium-ion batteries, which were also produced using Sony cells, the main component of the battery pack.

Sony's shares closed down 2 percent at 5,000 yen after tumbling 3.1 percent to 4,940 yen, below the 5,000 level for the first time since late July. The benchmark Nikkei average ended down 0.14 percent.

http://news.yahoo.com/s/nm/20060825/bs_nm/japan_sony_dc_3
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Karenca Donating Member (1000+ posts) Send PM | Profile | Ignore Sun Aug-27-06 10:02 PM
Response to Reply #2
5. There's an interruption of portability
4-6 weeks.


Unless you plan on leaving the old battery in your computer for that amount of time.

The Apple rep strongly suggested I remove the battery now.
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onehandle Donating Member (1000+ posts) Send PM | Profile | Ignore Mon Aug-28-06 12:12 AM
Response to Reply #5
6. They're just covering their asses.
Edited on Mon Aug-28-06 12:16 AM by onehandle
Some of these batteries have been out there for nearly three years. Most will likely never be exchanged.

Removing the battery for these last few weeks is up to the individual owner.

If these batteries were really that dangerous, no one would let you ship them.
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onehandle Donating Member (1000+ posts) Send PM | Profile | Ignore Sun Aug-27-06 08:31 AM
Response to Reply #1
3. And it's not the new MacBooks. It's some G4 PowerBooks and iBooks.
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Ezlivin Donating Member (1000+ posts) Send PM | Profile | Ignore Sun Aug-27-06 10:49 AM
Response to Reply #3
4. That's good news. My faith is restored
Okay, my faith is restored until the next SNAFU. You know how fickle us consumers can be.

:)
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remfan Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Sep-06-06 07:50 PM
Response to Original message
7. Got mine today
Not a bad turn around considering how hard it was to get the order through.

Don't forget to calibrate the new one!

http://docs.info.apple.com/article.html?artnum=86284
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Karenca Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Sep-15-06 05:18 PM
Response to Reply #7
8. i am calibrating it but
even though it 's reading 100%
full, my power adapter light stays at yellow.

It's supposed to turn green when it's fully charged.

What do I do now?

Thanks!
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