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Airport Extreme with DSL modem. Help!

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supernova Donating Member (1000+ posts) Send PM | Profile | Ignore Fri May-22-09 11:04 AM
Original message
Airport Extreme with DSL modem. Help!
Edited on Fri May-22-09 11:07 AM by supernova
I'm having a hard time getting my Airport Extreme router to play nicely with my Verizon DSL modem.

The router is functioning normally, the modem is functioning normally. All lights green. But if it try to get on the internet via AE, nothing. Connection status displays all green except IP.

I've got the Ethernet plugged in to the MacBook at the moment.

I'm not sure what AE setting to fix? Any suggestions? Does anyone else have a similar setup?


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alfredo Donating Member (1000+ posts) Send PM | Profile | Ignore Fri May-22-09 01:48 PM
Response to Original message
1. We need to know your settings to help. You use the Airport Utility?
How about the settings in you System Preferences? You will need to select your Network name in System Preferences/Network.
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supernova Donating Member (1000+ posts) Send PM | Profile | Ignore Fri May-22-09 02:05 PM
Response to Reply #1
2. Yes, I'm using the Airport Utility
System preferences are set for Airport when it is plugged in. It's set to Built-in Ethernet right now though.
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Stinky The Clown Donating Member (1000+ posts) Send PM | Profile | Ignore Fri May-22-09 02:28 PM
Response to Original message
3. Is your Verizon router also a wireless router?
There might be a conflict. I think you can turn the Verizon wireless off.
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supernova Donating Member (1000+ posts) Send PM | Profile | Ignore Fri May-22-09 02:33 PM
Response to Reply #3
4. Verizon gadget is a dsl modem
not wirelss though.
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alfredo Donating Member (1000+ posts) Send PM | Profile | Ignore Fri May-22-09 02:39 PM
Response to Reply #4
5. It should be plugged into the the AE to get the AE to work. Mine is
working with my Windstream DSL Modem.
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supernova Donating Member (1000+ posts) Send PM | Profile | Ignore Fri May-22-09 02:42 PM
Response to Reply #5
6. Yes, that's what I'm trying to
Edited on Fri May-22-09 02:45 PM by supernova
configure: Getting the AE to work with the Verizon dsl modem


edit: As in my OP, if I plug in the AE to the dsl modem, the internet stops working on my laptop. If I plug my laptop directly into the dsl modem, it works fine. Except I don't have a wireless signal in the house because the AE is disconnected.
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alfredo Donating Member (1000+ posts) Send PM | Profile | Ignore Fri May-22-09 05:11 PM
Response to Reply #6
7. What brand is the Modem from Verizon? See if there are any issues with
that brand.

I would do a hard reset and start all over again.
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guyton Donating Member (370 posts) Send PM | Profile | Ignore Fri May-22-09 08:16 PM
Response to Original message
8. power cycle the dsl modem
Many DSL modems will lock-on to the first ethernet address they see ... so I'm guessing that's why the modem is working with your laptop and not with the express.

After switching in the express router, turn off the DSL modem (I'd leave it off for a minute), then power it back on.

Hope this helps :-)


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