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So much of restaurant cooking these days is prepared frozen stuff. There's more profit in that for a restaurant than paying a chef to really cook. And your work is so very hard, physically. Burn out is destined to hit sooner or later.
But isn't it the same for many high-intensity jobs? Nurses. Teachers. Ministers. They all hit patches of burn-out.
I want to copy something here from a blog -- something written by a family member of mine who was an exec chef for twenty years. I hope it will make you proud.
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Leah Chase stood in the middle of her restaurant in the Ninth Ward of New Orleans, pounded her fist into her palm and flatly stated “By God, I’m going to reopen.” Six months after Hurricane Katrina devastated New Orleans, fifteen feet from this life-long restaurateur, I watched her eyes, full of fire, grit and bull-dog determination.
Leah Chase apparently never ran her restaurant to get rich. When I met her that early spring, she was aged, standing in the utter ruins of a neighborhood with rich history – a history full of music, food and long relationships. As we stood in the chaos of a blown-out restaurant, jumbles of electrical wires and naked framing abundant, the smell of mold and decay rampant six months after destruction, Leah told us stories of the restaurant.
Two of these stories illustrate clearly a thesis I propose to you. The first is from the civil rights era in the sixties. Leah and her restaurant were much younger then and as we stood there in her bombed out establishment (with no federal or state relief in sight), Leah related how she cooked for and served Martin Luther King several times a week, often joining his table for the post-dinner strategy sessions. MLK built community. He was one of those rare ministers that crossed theological divisions to build community in a tour de force display of will. Leah, with her abilities in food and service, helped sustain that effort, and through that work, built local community in Lower Ninth Ward that crossed theological, and political, divides across five decades.
Her next story is more poignant. Within 72 hours of Katrina lashing the Lower Ninth Ward in demolition furies, Leah and a few of her crew gathered at the restaurant. Within a week, Leah and some of her crew were making food for those residents of Lower Ninth Ward that had stayed behind. By the end of the first week, people were gathering at Leah’s restaurant, pinning notes to the beams, searching for those they knew; striving to come together in community again. Leah’s restaurant became the gathering place in Lower Ninth Ward to find your neighbors. Her restaurant was the focal point of rebuilding in tragedy; so much more effective than safety agencies, churches or other entities.
My thesis is this. Restaurateurs and Chefs have more legitimate right to be called “community builders” than ministers, politicians or nonprofits do. In this industry, our establishments are places where people gather; coming together across theological and political fences to celebrate each other’s joys and achievements, mourn each other’s losses and provide comfort and companionship, laugh with friends and family, assist and counsel peers. Our restaurants, from the coffee shop to the neighborhood bar to the casual fast-food to the best dining spots in the world, embody this age-less tenet of our business. We are humanity’s sacred gathering spot.
Since the age of hunters and gatherers, humanity has gathered around the fire. We are the only specie that has gathered around fire and used it to prepare food. Each time humans have done this, we have reinforced the basic building block of community – sharing with each other; sharing sustenance, not only in meal, but also in gathering together.
Today, in this society, it still occurs. It happens every day in our one million plus restaurant locations in the USA. Our specie still gathers and communes with each other in joy and compassion. While often the fire is tucked away in the back of the house – it remains the gathering place. I think as hosts, we often forget this, in the daily struggle with staffing, equipment, suppliers, et al.
How much more village can restaurateurs and chefs build by keeping their right as community builders closer to the chest? How much deeper connections can we assist in forging by recognizing each table as a unique and singular moment of opportunity to strengthen the bonds of community and humanity? And to be frank, wouldn’t a restaurant that pays attention to this enjoy the benefits of greater sustainability?
Three years after standing with Billy Shore, Mary Sue Milliken, Floyd Cardoz, Ron Ruggles and others on that Share Our Strength expedition to Katrina-devastated New Orleans, Leah re-opened her restaurant. I’m humbled that I was able to meet her. I hope my daughters have 1/100th of her spirit and determination in their lives and that they too – are community builders, no matter what their profession.
As always, I welcome your feedback, critique and observations.
Jeffrey J Kingman, CEO ~ Chalkboarder
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