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Sadie5 Donating Member (1000+ posts) Send PM | Profile | Ignore Mon Jan-19-09 04:19 PM
Original message
Need password help
yesterday when I tried to get into my hotmail account which I only use for ebay, I was denied access. The denial was because my password was wrong I was told. I have had the hotmail account for better than 10 years. Then I went to ebay and was denied access for the same reason. I went to my other password accounts and all of them worked, so what could be wrong. I deleted all cookies, rebooted and retried to enter both sites but, no luck. Why only these 2 accounts which are tied together with purchases. Paypal works and it is also tied to the hotmail account. Any help would be appreciated.
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BlueJazz Donating Member (1000+ posts) Send PM | Profile | Ignore Mon Jan-19-09 11:18 PM
Response to Original message
1. This might be a long-shot...I had a Customer about 2 weeks ago that couldn't get into her account.
Seems Hotmail was adding "New Features"...or so they say..and screwed up a few thousand passwords.
She Email them at eventually got it straighten out.
That could be it ?????
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Sadie5 Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Jan-20-09 07:54 AM
Response to Reply #1
2. Thanks
for getting back to me. The hotmail account is only for internet purchases and ebay so I could tell this has to somehow be connected. I will look around the MSM site for some way to report this.
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