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Doctor's office worker's cause mental illness!

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Maraya1969 Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jan-18-07 02:38 PM
Original message
Doctor's office worker's cause mental illness!
I have had it with this woman who work at my psychiatrist's office. She never fails to make a bad situation worse. Today I missed my appointment, something I have done many time....probably because this is one doctor that I have to see regularly and have more opportunities to miss and considering I am ADD and confused half the time it makes sense. But I feel bad every time it happens and of course I have to pay for the visit anyway.

The last time I spoke with the doctor I asked him for a prescription for physical therapy for my neck. I am taking pain pills fairly regularly and I hope that therapy can make it so I take less and hopefully do not get addicted to yet one more substance! He said he would put the script at the front desk. So I called and asked the nice bitch if she would send it to me and she said "yes". A few days go by and no script so I call again and ask, (or rather I leave a message because you always get sent to the message machine first) and again....no script in the mail.

So today when Ms. Bitch calls and tells me I missed my appointment I tell her that I need that script and she says to talk to the doctor about it next time I am in there in FEBRUARY! :wtf: I don't even know why I am :wtf: ing because this type of shit happens all the time with her. So I tell her I will make a special emergency call to the doctor if she doesn't take care of this and she says: "And he'll want to know the reason you missed today's appointment" :wtf: has that got to do with a script for physical therapy?

And then she keeps interjecting in the conversation that I have a balance on my bill. Again, :wtf: has that got to do with a script that was supposed to be sent to me weeks ago?

This is not the first time she has given me a hard time. Once I called on a Friday because I was out of a medicine that I NEEDED to take and she informed me that he was not in the office and I would have to wait until Monday to talk to him. I explained that I NEEDED to take that medicine, (to keep me from going manic AND to keep me from going through horrible withdrawls......what I feel is happening right now!) and she just kept saying over and fucking over, "You'll have to wait until next week when you talk to him".

I realize that I mess up a lot but for the love of GOD I am the PATIENT. I am the PAYING customer!

My doctor is a very nice man and very competent. Unfortunately in order for me to speak to him I have to get past the bouncer.

Thanks for letting me rant. I'm going straight over to the pharmacy now to pick up a script for some medication that will hopefully kept my head from exploding. I'll be back shortly.
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mopinko Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jan-18-07 09:45 PM
Response to Original message
1. jesus christ.
i hate them. i hate them all sometimes.
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Maraya1969 Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Jan-19-07 09:47 PM
Response to Reply #1
4. You know I feel the same way sometimes. This week I have been sooo irritated.
And I don't like it when I lose my cool with these people but sometimes I just do.

I know I am not the only one who has had problems with this woman. I have 2 friends who see the same doctor and they have both had problems. I don't know why the doctor doesn't fire her.
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EFerrari Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Jan-19-07 03:00 PM
Response to Original message
2. Bust her to the doctor. That's just inappropriate behavior for someone
who works in a shrink's office.

I feel so lucky because I've been getting all my appointments wrong for months now. And the people at my vet's office and at my doc's office are just the sweetest people on the planet. If they gave me a hard time on top of everything else, well, I'd just go to bed.

This person sounds like a sadistic b word.
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Maraya1969 Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Jan-19-07 09:44 PM
Response to Reply #2
3. I told the doctor last night. And he remembered writing the script for physical therapy
that she denied was there. He said he would talk to her.

I'm glad to hear that I am not the only one who has problems with appointments. I feel like such a jerk some times and it certainly doesn't help when someone tries to shame me about it. I have to remember that she is just a person and she is probably very insecure and for some reason needs to take her problems out on other people. Not only is she a bitch she is a lier and that really sucks for a person working in a psychiatrist's office where people go who are having a real hard time believing in themselves to begin with.
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EFerrari Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Jan-19-07 10:05 PM
Response to Reply #3
5. I'm glad you took that step. Whatever her problem is, it's not helpful
for her or anyone else for it to continue in this way. It's not your job to take care of this doctor's bouncer. It's his job to make sure she's competent and appropriate with his clients.
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mopinko Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Jan-19-07 10:52 PM
Response to Reply #3
6. my daughter's shrink knew
he had his work cut out for him. we had the damndest time remembering her weekly appointments for a while. we were just so tired.
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EFerrari Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Jan-20-07 02:06 AM
Response to Reply #6
7. Exactly. Our lives can be very stressful. The support staff's job
is to know that and to handle it -- not to be mean to us.

((((((Mo and Mo's family)))))))))

Doug's been gone about five months. I'm just about caught up on my rest, such as it is, knowing there's another shoe up there somewhere. Five months and I nearly feel rested up. That's just the way it is.
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