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A great many of us ask questions in this group because we need help on projects beyond our scope of expertise. Many here have helped me along the way. Wish you were available a couple of years ago when a neighbors huge tree fell on our house. The tree was ant-eaten at the base and the wind took it over one night. Pretty scary feeling to feel a tree hit your second floor bedroom wall.
Do you find that many of your clients thought their insurance would cover something like this? Many do not know that it does not matter who owns the tree, the one who was damaged still has to pay the bill. Not only for the tree removal but for the damage done to the house.
My company, at that time was Liberty Mutual. We had to fight to get each penny from them and the net result was to hire an Independent Adjuster to fight with the to get any help at all.
Not only did we lose on the costs of repair for the house, we had to pay the adjuster too. LM offered via a phone call from Texas, $2000 to remove the tree and repair the structure, new clapboards and part of the roof. The adjuster managed to get the company to pony up $7,500 which still did not cover all the damage. We ended up paying several thousands of dollars.
Needless to day, after we got the money from LM, we changed insurance companies. My new agent assured me that I am now covered.
This same Liberty Mutual denied us a claim when our cellar flooded. For some reason the sump pump died after a big rainstorm. Don't know whether it was some kind of a power failure or just a fairly new pump that failed. Says LM,"you do not have sump pump coverage. Seems it is a very specific clause in their coverage options. All of $23.00 a year. We never knew there was such a thing. Our town is built on ledge and lots of us have pumps. We do not really flood, the water table is really a factor. Water comes up through the lowest point which is the base of the sump well.
You would have thought they would say,"by the way, here is something to consider...." when we bought insurance from them about 35 years ago. Thousands of dollars worth of payments to them, 2 claims. More trouble than I would ever imagine.I try and tell everyone to make sure their coverage includes things like this. Also to ask what else lurks in coverage options that might be on need for you.
Know what my biggest expense is per year? Insurance. House, car, health. No longer have life insurance.
Enough of my tale of woe. I'm sure many here will be grateful to see you in this group. PR
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