I got a look at a standard employment application for a local fast food company, and I was rather taken aback by this little passage near the end of the document:
Because of the delay and expense of the court systems, Company Name and I agree to use confidential binding arbitration for any claims that arise between me and Company Name, its related companies, and/or their current or former employees. Such claims would include any concerning compensation, employment (including, but not limited to any claims concerning sexual harassment), or termination of employment. Before arbitration, I agree: (i) first, to present any such claims in full written detail to Company Name; (ii) next, to complete any Company Name internal review process; and (iii) finally, to complete any external administrative remedy (such as with the Equal Employment Opportunity Commission). In any arbitration, the then prevailing rules of the American Arbitration Association (and, to the extent not inconsistent, the then prevailing rules of the Federal Arbitration Act) will apply.
I confess that I know nothing about the American Arbitration Association, so maybe I'm reacting to nothing, but this sounds to me like an attempt to circumvent legitimate legal remedy in the case of employee grievance. I take particular note of the company's explicit desire to avoid legal costs.
I would greatly appreciate your thoughts and insights.