My e-mail to American Airlines re: PT911 **PLEASE READ!!!**

[republicansarewhores]

As an "Advantage" member, I requested a "response".

"Dear American Airlines-

A friend of mine has been given a copy of the Disney produced documentary that ABC is going to show in a couple of days. He says that the movie, which is being advertised as "exactly what happened", shows that American Airlines violated its own policies and allowed the Mohammad Atta to board one of the hijacked planes even though he was supposedly "flagged" as a risk on your computers. It concerns me very much if this is true and I don't know if I can ever in good conscience fly AA again much alone feel safe doing so, no matter how security has changed. If AA did indeed allow Atta to board despite being flagged, then AA is partially responsible for the tragedy of 9/11. Is this true, and if not, why is American Airlines allowing this information to be released in this ABC movie as being "factual"?



RAW

[SoCalDem]

1. zing

:)

[LaPera]

2. Zing-zing...

[flyarm]

3. whoaaaa..good letter and that ought to make the suits squirm!!

now everyone ought to be writing American!!

trust me on this one..they read all the letters!!

fly

[republicansarewhores]

4. Exactly

Get writing people... and post AAs responses when you get them HERE.

RAW

[Kingshakabobo]

5. Great idea! I will do the same. nt

[republicansarewhores]

6. First response back...

"September 11, 2006

Dear Mr. (RAW):

Thank you for contacting us. We consider feedback from our customers to be very
important. We are currently experiencing higher than normal email communications from
our customers and our response to you may be delayed. We'll reply as soon as possible
and we appreciate your patience in the meantime. Just a reminder, if your inquiry
involves an upcoming trip for which you have a reservation or imminent travel
arrangements, please telephone our specialists at 1-800-433-7300. They will be able
to assist you. (If calling from outside the United States or Canada, please refer to
Worldwide Reservations Phone Numbers listed on AA.com.)"

I HATE canned responses!

RAW

[OffWithTheirHeads]

7. Man, if his eyes don't scare you,

nothing will.

[flyarm]

9. i assure you that initial letter is canned..but

as a retired flt crew for AA..they read all letters!!

i got called in on several passenger letters...even when i was 100% right and following FAA regs!

i would have to be read the letter and sign off that i read it!!

fly

[mp3hound]

10. So you were there in the thick of things.

That must have been awful. I'm guessing you weren't on the doomed flights since you're here, but still, how close were you to the events? Did you know the AA flight crew members that perished? I hope not, as it was a horrific day and so many dedicated flight crew members died.

Back to the letters issue, though, for a moment. Since you mention it, how many letters did you get called upon and what kind of issues did they deal with? Did you sign off on all of them or did you refute some of them?

And how many after 9/11 were you called upon and what issues did they deal with? Did you sign off on all of those or did you refute some of them?

Please post a sample of the letters to which you refer.

edit typo

[cascadiance]

15. Hmm... I am getting on an AA flight in a few hours now...

So your inquiry does apply to me on an "upcoming trip". Anything I should do that won't keep me off a flight I need to get home on today?

[AZBlue]

30. Yeah, I bet they are experiencing higher than normal email comm!

eom

[GreenTea]

8. Would make anyone squim...

[Hav]

11. .

Yeah, I just read on another board that this is indeed a part of the movie although it is just a lie.
Wouldn't that hurt the company? How can they accept that. I wonder what will happen if AA really loses big money or if it affects their image.
If I were in charge, I'd probably inform my lawyers that they will be busy the next months.

[johnnydrama]

12. i don't understand

When people lie about things there is absolutely no reason to lie about. You just have to wonder.

Either the producer's of this film were so inept that they totally got the wrong airport and airplane about
this Atta story, or they knew they were wrong, and just didn't care.

What would make me want to even consider tuning into a show like this, when they can't even be bothered to
get these kinds of details correct.

[republicansarewhores]

13. They don't care

It's just that simple. Sociopaths never do.

RAW

[Garbo 2004]

14. Another example is the film blames the Washington Post for tipping off

Bin Laden that his satellite telephone communications were monitored. The article they claimed to have done that, but which in reality did not mention monitoring, appeared not in the WaPo but in the RW Moonie Washington Times. It had been publicly known and reported for years that Bin Laden used sat phones. But he apparently stopped using them due to security concerns before any newspaper reported that US intel agencies had been monitoring them. http://thinkprogress.org/2006/09/05/abc-smears-washington-post/

[Subdivisions]

16. SNAP! Love it! eom

[Cobalt Violet]

17. Nice email.

I really want to send them one too but I don't know which email address would be the one to use, they so many.

[republicansarewhores]

18. Go to their site at www.aa.com

There is a "contact us" link there.

Cyborg Man Cheney is going to be on "Press the Meat" this morning, all it takes is an opportunity for this vampire to exploit to draw him out of his coffin (with 9/11 on Monday). Every word out of this bastard's mouth is a lie, so whatever he says, remember the truth is revealed in believing just the opposite.

Wouldn't it be a national tragedy if someone in the green room at "Press the Meat" used the microwave while he was in there? I heard they wreak havoc with pacemakers. Unless his is something out of a Bond movie, made out of some futuristic material not available to lesser mortals.

HEY CHENEY! LOOK OVER HERE!

[trof]

19. AMERICAblog: American Airlines slandered

Here's what the "Path to 9/11" claims American Airlines did on the morning of September 11. According to Disney/ABC, American Airlines at Boston Logan had Mohammad Atta at its ticket counter and a warning came up on the screen when he tried to check in. The AA employee called a supervisor who kind of shrugged and said, blithely, just let him through. The first employee, shocked, turned to her supervisor and said, shouldn't we search him? The American Airlines supervisor responds, nah, just hold his luggage until he boards the plane. The scene is clearly intended to make American Airlines look negligent.

Only problem? It never happened.

First off, Disney/ABC got the airport wrong. The warning for Mohammad Atta's ticket popped up in Portland, Maine, not at Boston Logan as the tv show claims (this is on page 1 of the September 11 Commission report).

Second, the security rules at the time said nothing about searching a passenger who has a "warning" pop up, they only required that the bags be held until the passenger boarded. The Disney/ABC tv show, on the other hand, clearly tries to imply that American Airlines violated the security rules in letting Atta go. This simply isn't true.

But most importantly, Disney/ABC implicated the wrong airline. And I quote the Director of the FBI:

On September 11, at 6:00 AM, Mohamed Atta and Abdul Aziz al Omari boarded a U.S. Airways flight leaving Portland, Maine en route to Boston's Logan Airport.
http://americablog.blogspot.com/2006/09/american-airlines-to-blame-for-911.html

Can you say "lawsuit"?
:-)

[intheflow]

20. Excellent letter!

Oh, what a tangled web is woven in corporate Amerika! :evilgrin:

[republicansarewhores]

21. Bump for the morning readers

WRITE AA!

RAW

[progressoid]

22. Oh Snap! ABC is gonna get burned!

[cascadiance]

23. Does this *officially* make PT 9/11 an "anti-American" film?

Seems like this bit of news makes it literally so! :)

[guinivere]

24. Ouch! Great letter.

It will be interesting to see their response.

[WolverineDG]

25. I think I'll wait until after the show to send my email

Something along the lines of this:

Last night, I watched "The Path to 9/11" & it showed AA actually allowing one of the hijackers onto the plane even though there was a warning that required him to be searched & prevented from boarding. Since you let this hijacker on the plane, why are you continuing to harass passengers & taking their water, lip gloss, mascara, lotion & foundation?

Sincerely

O8)


on edit: forget that tactic, here's mine:

I have been following the controversy surrounding the film "The Path to 9/11" which ABC/Disney is airing tonight & tomorrow. I have just learned that in addition to inaccuracies regarding the government's response to earlier Al Qaeda threats, the movie contains a false & incredibly defamatory scene involving American Airlines & its personnel.

Since American Airlines lost several planes & crew members during those dreadful attacks, I am outraged that ABC/Disney would chose to defame your company & those members of your crew in this manner. I have flown American Airlines since the mid-80's and am outraged at this attempt to defame crew members who died during the attacks. We can argue until the cows come home about the defamatory scenes regarding the political figures, but I am spitting nails mad at the carelessness of ABC/Disney in failing to do simple fact checking with the 9/11 Commission Report in order to avoid sullying the memory of the passengers & crew members who died that day.

Here is the link where I found the information: http://americablog.blogspot.com/2006/09/american-airlines-to-blame-for-911.html

I sincerely hope that you review this information & if it is as false as claimed, I hope that you not only pull all advertising from ABC/Disney & their affiliates, but bankrupt them as well by suing the pants off of them.
dg

[uppityperson]

26. good idea. just sent them a letter too. thanks

[republicansarewhores]

27. Keep up the writing campaign!

Wouldn't it be great if our letters actually inspired the already floundering AA into action against the network that is now adding more grief to their company's bottom line with this defamation?

RAW

[dansolo]

28. Anyone here have AA stock?

Any bets on what will happen to AA stock prices tomorrow?

[AZBlue]

29. Yeah, that scene raised a lot of questions for me too.

Let us know if you get any response. I'll be looking for some stories on this tomorrow. I for one am very curious to know the truth - and since this program is so full of bullsh*t, I don't know what's real and what's not.

[republicansarewhores]

31. American Responded

Pretty short but brutal...

RAW



September 12, 2006

Dear Mr. (RAW):

Thank you for your email.

The Disney/ABC television program, The Path to 9/11, which began airing
last night, is inaccurate and irresponsible in its portrayal of the airport check-in
events that occurred on the morning of September 11, 2001. A factual description of those events can be found in the official government edition of the 9/11 Commission Report and supporting documents.

This is an "outgoing only" email address. If you 'reply' to this message by simply
selecting the reply button, we will not receive your additional comments. Please
assist us in providing you with a timely response to any feedback you have for us by
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Sincerely,

Debbie Mahan
Customer Relations
American Airlines


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