Computer Problem I am having

[Tony_FLADEM]

For the past three nights at 10:42 PM my Internet connection has gone down and I have been unable to connect to the internet for several hours. Tuesday and Wednesday it lasted for several hours and today almost 30 minutes. I called my Internet provider and they said when I unplug my modem they get a response and when it's hooked to my computer there is no response. So it's not the Internet provdier.

Has anyone else had this problem? What should I do?

[Warpy]

1. What kind of modem?

Internal? External? DSL? Cable? Dialup?

[Atman]

2. What kind of computer? Browser? OS?

You ever wonder why Help Desk people go freakin' crazy?

[Nite Owl]

3. I have no idea

Tony but DU has a computer help board and people there know a lot.

http://www.democraticunderground.com/discuss/duboard.php?az=show_topics&forum=242

Good luck to you, there, nothing more frustrating than computer problems (excepting this administration!).

[quisp]

4. sounds like spyware to me...

a kind of "ET phone home" thing.

try ewido
http://www.ewido.net/en/

it cleans everthing up real good.

Andy

[Imagevision]

5. That's the way my modem went / replaced it Bingo, back in the race

only $19.94 (fax Data?) from CompUSA never loads slower then 40.2 kbps
http://www.compusa.com/products/product_info.asp?product_code=302846&pfp=cat3

good luck

[Imagevision]

6. correction 49.2 kbps

[Liberty Belle]

7. Getting a new modem solved that problem for me.

[FormerRepublican]

8. It might be an IP address problem.

If your computer is hard coded with an IP address in the network stack, and someone else at your ISP has the same IP address, it will knock you off.

What kind of internet access (cable, DSL, etc.)?

[col_klink]

9. Question about your symptoms

You said:

they said when I unplug my modem they get a response and when it's hooked to my computer there is no response.

Me:

I'm confused, because if your modem is unplugged it makes no sense that your ISP could get a response. Your modem is how you connect to the ISP.