United to move jobs back to the US

[blaze]

Did anyone post anything about this? I know it's a drop in the bucket, but it seems like United ought to receive some recognition for it.

http://www.rockymountainnews.com/news/2009/feb/11/united-to-move-jobs-back-to-the-us/

"United Airlines, the third-biggest North American carrier, will return 165 call-center jobs to the U.S. from India to help improve customer service. The jobs will be filled by workers in Chicago and Honolulu who now handle reservations, the Chicago-based airline said. Beginning in April, the workers will add customer-relations duties, which involve issues or complaints after travel. The move reverses a decision to ship the positions to India, a United spokesperson said."

[eleny]

1. It certainly is good news for 165 people

Glad to hear this is happening!

[AndyA]

2. Good! May this be the beginning of a flood of jobs returning to America.

I'll take the drop. It could be a flood someday.

[Peace Patriot]

3. I hope this is a trend!

And I hope these corpos are realizing that they are going to get justifiably punished if they don't stop outsourcing.

[Omaha Steve]

4. (Honolulu) Hawaii

One of every 4 workers in Hawaii is a union member. :-)

K&R!

[blaze]

5. Thanks for the K&R

This was buried in the Rcky Mtn News.... I wonder why it isn't bigger news.

I may have to take a flight in the next couple weeks... I usually fly Frontier because they are usually *lots* cheaper!! But Frontier recently outsourced their maintenance :wow: to somewhere in central america!!!

When I call to make my reservations with United, I will make a point to mention I am flying with United because of their decision to keep (or return) those jobs to the US.