|
I am an operator for one of the large TTY relay networks in the US, and just wanted to say hello to all the deaf/HoH DU'ers out there whose relay calls I may, at one time or another, have had the pleasure of handling.
When I was younger, a dear friend of mine gave me a civics lesson in the form of expounding the benefits of the Americans with Disabilities Act, and I took it to heart; as a result, this job, while obviously not something I expect to do for the rest of my life, is very rewarding to me, and something I take very seriously. There are a lot of aspects to the job I can't/shouldn't talk about, obviously including call content, but if anyone has comments or suggestions on how this agent can improve relay services, I'd be happy to read them!
|